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Old 07-31-2003, 10:10 PM
  #13  
Trombe
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Default Horrible Futaba Service Experience

Its kinda funny, EVERY body here is right AND wrong. You should not expect anything to be free in stuff like this. However, I recently sent my TX to Futaba and my two Hitec RX's to Hitec.

Futaba's reply was:

$1.84 for the broken part
$7.95 Shipping
$53.92 LABOR!!!!
MY GOD THATS OUTRAGOUS!!!!!!!!


Here is Hitecs reply:

Reciever 1
$0.00 brokencomponet
$0.00 Split Antenna
$0.00 Shipping

Reciever 2
$0.00 broken PC board
$0.00 Shipping

All of this with a POLITLY MANNERED note saying:
The simaler problem with your recievers is that your vibrating the internal electronics. We suggest adding more foam protecton around your RX's to prevent this occurance....


I mean come on, guess why my profile even says:
"Radios owned: Futaba but switching to Hitec"

All in all, I think Hitec is just a better company than Futaba.
But thats just my opinion...