RE: problem with NitroPlanes
Something I just thought of on a similar post, and not making excuses for N/P, but China pretty much shuts down for around two weeks for New Years.
In talking to N/P's folks, they are Asian. Could be N/P is shut down too for the holiday.
Whoops, my bad, that doesn't happen till February.
Welcome to NitroPlanes customer service, or lack of in many cases.
If you paid by credit card or pay pal, file a dispute. Taking their money may get their attention.