ORIGINAL: Rob2160
ORIGINAL: BuschBarber
ORIGINAL: grimbeaver
Lets break this down to the important point which almost NO ONE is reading...
ORIGINAL: abcarr711
...the receiver and the satelite receiver were both clearly marked as DSM2 receivers, but according to product support at Horizon Hobby, only the Satelite receiver is DSM2. The AR8000 receiver is actually DSMX although it is clearly marked as DSM2.
They continued to tell me that they are not compatible with each other although they were both clearly marked as DSM2...
I agree with the OP that this is clearly wrong on Horizon's part. If I have two products labeled DSM2 they should work together. I shouldn't have to figure out that they labeled a DSMX as a DSM2 and that these two items are not going to work together with the default settings in my TX. There is no logical reason the user should have to manually select DSM2 in their TX to make this setup work properly.
Also you all assume that the OP is blaming Horizon for his crash. He is not and has stated that several times. He is simply stating something that he discovered in his investigation into the crash.
I just reread the OP's original post. While he says he is not holding anyone to blame for his crash, he contradicts himself by implying that disastrous things could happen because of the mislabeled receivers, however, that would not be the case. Here are some of the statements in question.
''I am here to let people learn from my misfortune and advise them that SPEKTRUM has knowingly and admitted to mislabeling AR8000 receivers as DSM2 receivers
and if you have the misfortune to mix up a clearly marked DSM2 satelite receiver with another clearly marked DSM2 satelite receiver with an AR8000 that is clearly marked as a DSM2 receiver, you could have disasterous results.''
''Could my mishap been avoided if the receivers had been labeled correctly? Very possible. Have others lost planes in this same fashion? That is what I would like to know.''
I have the early version of the DX8, labeled on the face of the Tx as DSM2. I bought it used from someone who only used it a few times and then decided he wanted a 9503, with more channels and enhanced programming. He had no problems with the AR8000 and Remote that was shipped to him, before or after he sent it in for the DSMX upgrade. I have had no problems with it, as well.
There were legitimate reasons why Horizon labeled the receivers as they did, but again, nothing that was done in any way affected the performance of the equipment.
If you understand your equipment and use it correctly, you won't have problems 99.9% of the time because no system is perfect. ..
The OP understood that he had two products labeled DSM2 which all Spektrum product literature says will work together. Sounds to me like he understood what Spektrum told him just fine. The issue is Spektrum was lying to him.
Say for a second that gas fuel line and glow fuel line looked identical. Now say the manufacturer mislabels glow fuel line as gas fuel line and when you use it for gas it breaks down. By the logic of most of the people here the manufacturer has done no wrong. It's 100% your fault if you try and use the fuel line with gas.
Spektrum says if you have a DSM2 receiver you must have a DSM2 remote. The OP had what according to Spektrum packaging said was compatible hardware. I agree with the OP. Why is there not a service notice telling people to check their rx and remote by serial number instead of what it's labeled? Why did they mislabel if there was going to be issues with mixing?