RE: Maybe the Tower Hype is True?
My experience with them has been hit and miss.
On chickensh-t stuff, no problem. On big bucks items, hung out to dry.
Had a new 1/3 size Christen Eagle ordered through my LHS. Every part was damaged. Took over an entire year to get a replacement. The replacement came with a damaged cowl. Took over another month to correct that. Big joke to Tower.
Had a Giant Aeromster ARF. Came with damaged wings. Their response, "So?". Told me that's the way it was and if I wanted to send it back at my expense I could, knowing that was not likely. I'd then have as much lost in shipping to Canada and the return to USA as the cost of the plane with nothing to show for it. Big joke to Tower.
Yeh, they'll fix things alright, as long as it's the small stuff. Being reasonable made not dfifference. It's as though that was seen as a excuse to push you for what they put over on you.
Horizon has done better fixing errors. And best I've ever experienced is Sig, bar none.