Originally Posted by
OliverJacob
If you want an excellent customer service, go elsewhere and pay the price for it.
Clearly USPS dropped the ball, this happened to me a few times and HK would reimburse me, after a few e-mail and a few months of waiting.
I wasn't always happy with HK, but their prices are hard to beat. Even with some doa items.
We don't know for sure it was the post office that dropped the ball we don't know how the package was labeled.
Last edited by ira d; 05-15-2015 at 06:02 PM.