RCU Forums - View Single Post - Mobius Camera Total Lack of Support and Warranty
Old 06-03-2016, 04:12 PM
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gabjhup
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Originally Posted by JMCHASE
I don't know if I can help but here go's........ I own several Mobius cameras... I only buy them from one source Novotm LLC. I get excellent response from them I would like to take a stab at your problem.
1. have you been running the software recommended for Mobius?
2 when you turn off the camera do you turn it off by pressing the appropriate button or by pulling the plug?
3 the battery could be the issue if you have been using it aggressively it may be dead or dying. it is replaceable easy to do. have you updated the camera from the software?
have you verified that the micro chip is good? and properly formatted from the software
ps I didn't read all your post it was a bit long and I'm short on time.
cheers...
Thanks for the reply
1. Yes
2. Prior to failure the camera was always turned of via the power button.
3. I replaced the battery and had the same issue.

The card was formatted as per Mobius advice. A new card was purchased as well. This made no difference. All versions of firmware were up to date. As per advice from support, if I send the camera back they will not make repairs to the motherboard.

Cheers
Greg