Just talked to Cody over at tech support, and figured I would share some info for the benefit of anyone else that might be having the same issue. Seems that the PC interface cable would help my situation a bit, but more importantly, what the manual doesn't cover is that there apparently needs to be a lead between G6 input and an open RX channel 3 position switch. The white light I was getting was because I had no such connection set up, and the Alpha 6 only knew that I was in the no gain mode which was why the surfaces would not respond. I couldn't get out of this because I didn't have a 3 pole switch set up for the mode. Gonna do what he instructed and post results here.