Ryan, Thank you for the info I'll give it a try. The discussion was with a tech named Alex. After I described my problem and read the error word for word. he had me pull up a file with a description
of my system info and asked me to email it to him. When I told him I wasn't familiar with that procedure he told me to find someone with more computer experience until then there was nothing he could do.
I let him know I was very offended by that . I told him I didn't know you had to be a computer genius to download a simple program and that I had already done RF 7 and RF Drone.
Ryan, Thank you for your interest.