RE: DataSafe 2
As long as the palm pilot programs are completely turned off, and are not accessing the port it should be able to recognize the datasafe interface. I don't have much other assistance I can provide here, it may be best for you to give a call to our product support staff at 877-504-0233 when you are sitting at your computer so we can try to assist further. Our product support department is open 8am to 7pm central time.