2slow,
Ordinarily, you would be correct in that I 'jumped the gun' by naming the vendor. However, as I said earlier, the vendor in question has his own forum here on RCU, he peruses other forums, and was already aware of this thread. As I also said earlier, this is NOT the first time Jim has posted about this problem. He named the vendor in another thread on another board.
And as I said earlier, there is more to this than meets the eye. Jim is well-known on at least one other board (the one where he named the vendor); for what, I'll leave to your imagination...