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Still in business?

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Old 10-19-2009, 05:37 PM
  #1
pgt400
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Default Still in business?

A buddy and I ordered xtras 2 weeks ago, web site said ship from stock (reason we ordered), still no planes and worse yet doesn't answer numerous emails. Is this place still in business or is this just the way they roll (as in poor customer service)?
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Old 10-19-2009, 07:09 PM
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Default RE: Still in business?

Might help if we knew who/what you are talking about.

Your comments have ID'd nothing.
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Old 10-19-2009, 07:12 PM
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double post
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Old 10-19-2009, 09:45 PM
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Sorry, thought that since I posted in the 3dfoamy support section.....it would be obvious I was talking about 3dfoamy.
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Old 10-19-2009, 11:13 PM
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Hello PGT400, PM me who you are, and Ill get back to you, I answer every email I receive, on top of that, I just got back into town now, been away from a computer since friday morning.

Thanks
John

PS. Yes, have always been in business.
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Old 10-20-2009, 06:42 AM
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John,

Glad to hear you are still in business and answering emails..... please answer one of the 3 I sent during the last 8 days about my order.

Phil
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Old 10-20-2009, 09:15 AM
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Hi Phil, I have one email from you, on sunday. Ill check on it when I get in the shop this afternoon and let you know the status.

Thanks
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Old 10-20-2009, 10:22 AM
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Strange, I sent 3, but to different addresses taken from your siter. No matter, just let me know when I can expect the plane.

Thank you,

Phil
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Old 03-23-2010, 05:07 PM
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Default RE: Still in business?

I also find it nearly impossible to get ahold of you and have sent several emails. I have 3 SuperExtra kits that were bought a few months ago that are missing parts. It took a very long time to get them in the first place and I need the parts to finish them.
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Old 03-23-2010, 05:23 PM
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Your emails are not getting to me, I reply to what I receive. Send me a PM here and Ill help you out.

Thanks
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Old 03-30-2010, 01:53 PM
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I sent a PM a week ago. Are the missing parts on the way?
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Old 03-30-2010, 08:50 PM
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I sent a reply last week, it didnt get to you? Either way, I was out of town the 25th to the 29th for a wedding. I got it and tomorrow Ill be back at the shop. The parts will go out this week. I did have a question and am going to PM you right now about them.
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Old 03-31-2010, 02:30 AM
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You did, there were 2 pm's I only came here to contact you and it did not get sent to my email. Don't spend much time on the computer and that is probably part of the problem.
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Old 06-28-2011, 02:04 PM
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looks like we have some technical difficulty here lol
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