RE: Trying to get Hitec Fusion 9 Rx NO TOWER RANT
I'm a newbie here but know all about the issue being discussed, the bottom line is nothing in this country should take ten business days to ship. If a product is ready to leave the vendors location, 5 business days is tops in North America, they may say 10 business days to cover their azzez but thats the fine print that is meant to hold up in court.
A good business would have realized that this was a once in a hundred or so incident, smile and take the customer is always right attidude, appologize, suck up the 8 bucks, thank you for your business and say "Talk to ya in a few weeks on your next order" and they would have. Instead, they chose the "it's the principle, we're right" path and lost a good customer and got some bad press to boot, I know I'll think twice about ordering from them now.
Oh well, theres a few more online vendors out there and theres still nothing lke spending a few hours down at the hobby shop.