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Old 12-12-2006, 10:27 AM
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DaveG55
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Default RE: Tower Hobbies just lost a customer

I agree, Towers flat rates are often a deal buster for me too. I will go elsewhere for small items and only order from them when I need enough stuff to make shipping worthwhile. Nine dollars is too much, IMO, for a flat rate. I could see $4.50 as a fllat rate with larger shipments based on weight but at $9 I don't feel the need to subsidize their other customers or add to their bottom line.
Having said that, it's really hard to beat Towers very liberal and customer friendly return policy and their humongus inventory.

If you were that upset with the shipping costs then why did you complete the order? They tell you before you complete the purchase what shipping will be and you have the opertunity to cancel your order. Believe me, I've canceled more than one order because I thought shipping was too high. And believe me, Tower is not the only online shop that has high shipping costs. To say you won't shop from them again is your right but it seems kind of nieve and extreme to me.