RCU Forums - View Single Post - TOWER HOBBIES SUCKS!!!!
View Single Post
Old 02-01-2008, 06:15 AM
  #20  
Foxy
Senior Member
 
Foxy's Avatar
 
Join Date: Mar 2005
Location: Kingston UK, but living in Athens, GREECE
Posts: 18,082
Likes: 0
Received 3 Likes on 3 Posts
Default RE: TOWER HOBBIES SUCKS!!!!

You have to understand their position, can you imagine how many returns they get. Also, this is a service, it costs them money to process returns. Of course it's something they have to do, but you can be sure there are more sales staff than technical staff. It's totally natural. Be patient and try not to hassle them, they are obviously busy and they're not doing it to you on purpose. Wait until it's become an unreasonable amount of time (2 weeks or so), THEN start complaining.
Foxy is offline