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Old 03-30-2009, 09:15 AM
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Chaz243
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Join Date: Mar 2009
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Default What is customer support?

All I can say is that the guys at Smartfly define the term "Customer Support"... If all manufacturers would follow thier lead we would all be much better off... I posted a question here on RCU about a Sport Plus power system that I had just purchased... Less than 24 hours later I had confirmation that there was a problem and a new unit was heading my way... The kicker is that this all happened over a Saturday night/ Sunday morning.... Try getting that out of most vendors...

Hats of to Smartfly/Quest and Robert Ritchey!!!!!