RE: RC Tank Shops/Manufactures
I agree. I once worked in the auto repair industry and we always went the 'extra mile' for a customer for we believed he could always go somewhere else to spend that $600.00 to $1,00.00 on his car repairs. Whether it was a free vacuum, car wash, free oil change coupons or just thoroughly explain and show what we did to their car and that we are there for them in the future.
It's so easy to take someones money and ship something out, but service after the sale always brings them back.