Please wait for a site operator to respond. Thank you.
You are now chatting with 'LC MONITOR GROUP II'. Thank you for waiting. May I have the last 5 digits of the order# if you have an order with us; If you do not have any order with us yet or need for help on other inquries, then how may I help you?
Robert Scrip: bh18-92612 1
LC MONITOR GROUP II: Thanks, Robert
LC MONITOR GROUP II: Give me just a minute to pull up your order.
LC MONITOR GROUP II: Okay, Robert. I do see that the parts request was submit on the 16th of this month.
LC MONITOR GROUP II: Generally, it takes about 5 business days for replacement parts to be pulled and prepared for shipment.
LC MONITOR GROUP II: Your replacement ESC should ship out today. Please hold while I confirm with our shipping department.
Robert Scrip: ok
LC MONITOR GROUP II: Okay, Robert. Sorry about the delay.
LC MONITOR GROUP II: I've confirmed with the shipping department that your replacement ESC will ship out today.
LC MONITOR GROUP II: Once USPS has picked up the package, you will receive an email notification containing the tracking number for your delivery.
Robert Scrip: ok Thanks have a great day!
LC MONITOR GROUP II: You're very welcome
LC MONITOR GROUP II: You have a nice day as well
Chat session has been terminated by the site operator. Thank you for visiting Banana Hobby and you have a wonderful day. Good Bye.
>>>>>>
Then with in minutes I received an E-Mail from Sara
>>>>>
Dear Mr. Scrip,
Per the parts department, your replacement ESC is scheduled to ship today. I apologize for any inconvenience this delay may have caused you.
Thank you,
Saralyn C.
Customer Service Representative
600/602 Monterey Pass Rd
Monterey Park CA 91754
>>>>>>>>>>>>
will See....
-Bob