SD10G Service Bullitin - Service
#1
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Join Date: Mar 2003
Location: Leesburg, VA
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SD10G Service Bullitin - Service
Never had a problem with my SD10G - very pleased with the radio and the Airtronics line in general. Glad I switched vendors.
I was obviously disappointed on the SD10G Service bullitin but I applaud Airtronics for fessing up and making it right.
I sent my radio in Dec 17th and was pleasantly surprised to receive it back on the 30th (I live on the east coast). Considering there were two weekends and a major holiday in between there, I would say that was pretty impressive service.
I never knew I had a problem but Airtronics fixed it anyway and in quick time. That's service!
To the gang at Airtronics - Thanks folks!
I was obviously disappointed on the SD10G Service bullitin but I applaud Airtronics for fessing up and making it right.
I sent my radio in Dec 17th and was pleasantly surprised to receive it back on the 30th (I live on the east coast). Considering there were two weekends and a major holiday in between there, I would say that was pretty impressive service.
I never knew I had a problem but Airtronics fixed it anyway and in quick time. That's service!
To the gang at Airtronics - Thanks folks!
#3
RE: SD10G Service Bullitin - Service
I bought mine Dec 20 and haven't even used it yet. It's going in a new 50cc Ultimate that is almost assembled, and I was getting to the radio installation when I came across another thread about the recall of the 10G. Naturally my SN falls withiin the ranges needing the fix. Airtronics makes it sound free, but it still cost me nearly $15 at the PO today to send it parcel post and insured. While I give Airtronics credit for fixing and shipping it back free, they should also pay for shipping it to them! I know, small price to pay to keep a plane safe, but if it's so small, Airtronics should pay it. Jon
#4
Join Date: Mar 2005
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RE: SD10G Service Bullitin - Service
You missed the part about the dates. If you bought it new AFTER the date, regardless of serial number, you do not need to send it in.
Mike
Mike
#5
RE: SD10G Service Bullitin - Service
Mike, the service bulletin and PDF file that I found (http://www.airtronics.net/SD10GSB-11-17-2010) don't say anything about purchase after a certain date. Thus, I sent it in. Jon
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RE: SD10G Service Bullitin - Service
ORIGINAL: MikeGreenshields
You missed the part about the dates. If you bought it new AFTER the date, regardless of serial number, you do not need to send it in.
Mike
You missed the part about the dates. If you bought it new AFTER the date, regardless of serial number, you do not need to send it in.
Mike
I'd assume thier website should be the official news on the subject.
Mike R
#7
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RE: SD10G Service Bullitin - Service
That is an oversight. I am sorry about the confusion. We'll update that information asap
IF your radio was purchased after the notice date from Hobby People or Global, your radio has already been updated.
Thank you for pointing this out. I truly thought it had been in the information on the website.
Mike
IF your radio was purchased after the notice date from Hobby People or Global, your radio has already been updated.
Thank you for pointing this out. I truly thought it had been in the information on the website.
Mike
#8
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RE: SD10G Service Bullitin - Service
So I have only a Lipo battery for my radio. I'd like to pull it out before sending it in. Will I lose any settings if the radio has no battery for a few weeks?
Also, any suggestions on how to pack this thing for shipping? I'm a little nervous about shipping damage.
Thanks.
Also, any suggestions on how to pack this thing for shipping? I'm a little nervous about shipping damage.
Thanks.
#9
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RE: SD10G Service Bullitin - Service
ORIGINAL: gaRCfield
So I have only a Lipo battery for my radio. I'd like to pull it out before sending it in. Will I lose any settings if the radio has no battery for a few weeks?
Also, any suggestions on how to pack this thing for shipping? I'm a little nervous about shipping damage.
Thanks.
So I have only a Lipo battery for my radio. I'd like to pull it out before sending it in. Will I lose any settings if the radio has no battery for a few weeks?
Also, any suggestions on how to pack this thing for shipping? I'm a little nervous about shipping damage.
Thanks.
If you don't have the original box then get a box that will be approximately 2 inches lareger all around the TX.
Wrap the TX in some bubble wrap and then put a small layer of POPCORN (styrofoam chunks) on the bottom, place it in and then fill with POPCORN full, seal it well and mark it clearly.
Mike R