Direct Support Forum Guidelines

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Direct Support Forum Guidelines -- 3/1/2005 2:00 PM
DIRECT SUPPORT FORUMS
Several of our support forums are established for the purpose of receiving specific product support directly from the vendor to whom the forum is dedicated.


* When a thread is started by a member in a specific direct support forum, only the company and the posting member may be involved in the conversation.
* If you would like the company AND other members to post their opinions, please post your thread outside of the support forum.
* If you would like to include your opinion on a support forum thread, please email or PM the member your thoughts.
* All posts submitted by members other than the original thread starter will be subject to moderation.



EXCEPTION TO THE ABOVE: This rule applies ONLY to those direct support forums that indicate ONLY company responses are allowed. If such is not noted then both members & company may respond within that forum.

See RCU's Community Policies for complete posting direction in the discussion forums.
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