Yep, @Ortho, you're right... I have never received a model kit/arf in this kind of condition... my hypothesis would be it was in a hot truck (certainly not around here ~35* out)... maybe that caused all the wrinkles, but the alignment issue was totally on mfr. Nothing much I could have done with that.
It was bought online, thru Amazon, but distributed by Best Service Stores. My wife had a $100 Amazon Gift Cert., and she used that to buy this for my birthday (12/24). It got here late, Best Services takes 2-3 days for processing alone... get that ! Never EVER buy from Best Services, since they do not even deliver on their OWN NAME ! lol.
I called, explained the issue, no problems with the return, but I am a bit concerned how long it will take to get here, long process time still in effect, snow storms across USA, and time always goes by slow when your waiting on a new plane!!
I let you know how it all works out. All of my other planes have been purchased either at my LHS or through Tower or Horizon Hobbies.
I guess there is a first time for everything! If the new one comes to me in a wrinkled mess or any other issue that is beyond normal/expected ( a few wrinkles)... it goes back, and negative feedback will be posted to their site, Amazon's site, and I will write to GP.
I will keep you abreast of the situation.
Just a quick thanks to WJC for his help.