Horizon Hobby Custumer Service A+
01-07-2009, 12:55 PM
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Horizon Hobby Custumer Service A+
It seems more often than not, people are quick to write negative comments about products and vendors when things don't go their way. So I thought I might take the time to write about a positive experience I had with Horizon.
I recently returned a JR 2700mah Sport battery pack to Horizon because I thought it was not cycling too full capacity. Horizon tested the battery and it tested fine for capacity and function, and gave a brief explanation on battery testing. However, in the interest of customer service they replaced the battery free of charge. Wow, I guess it does pays to purchase quality products from reputable vendors.
Thank you Horizon for the positive experience and great customer service
Rick
I recently returned a JR 2700mah Sport battery pack to Horizon because I thought it was not cycling too full capacity. Horizon tested the battery and it tested fine for capacity and function, and gave a brief explanation on battery testing. However, in the interest of customer service they replaced the battery free of charge. Wow, I guess it does pays to purchase quality products from reputable vendors.
Thank you Horizon for the positive experience and great customer service
Rick
