WHY IS RCU SCREWED UP?????????
12-29-2010, 04:23 PM
#52
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RE: WHY IS RCU SCREWED UP?????????
ORIGINAL: pmerritt
Try using the ''User Review'' section. It doesn't work.
Try using the ''User Review'' section. It doesn't work.
Do a reboot, which will flush your DNS cache, and try again.
12-29-2010, 04:49 PM
#54
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RE: WHY IS RCU SCREWED UP?????????
Marc,
Test 1 of 2, for 3 images uploaded.
Image of dog=1632 x 1232 (302 kb)
GP Ultimate (both)=2304 x 1536 (642 kb) & (769 kb)
Vista Ultimate w/SP2
Firefox 3.6.13
Test 1 of 2, for 3 images uploaded.
Image of dog=1632 x 1232 (302 kb)
GP Ultimate (both)=2304 x 1536 (642 kb) & (769 kb)
Vista Ultimate w/SP2
Firefox 3.6.13
12-29-2010, 04:52 PM
#55
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RE: WHY IS RCU SCREWED UP?????????
Test 2 of 2, for 3 images uploaded;
All 3 set to 640 x 480
Dog= (101 kb)
GP Ultimates= (158 kb) & (164 kb)
Well, image u/l's seem to be behaving.....for right now at least.
All 3 set to 640 x 480
Dog= (101 kb)
GP Ultimates= (158 kb) & (164 kb)
Well, image u/l's seem to be behaving.....for right now at least.
12-29-2010, 06:42 PM
#57
RE: WHY IS RCU SCREWED UP?????????
Tracing route to rcuniverse.com [98.158.194.100]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 19 ms 11 ms 172.30.32.181
4 13 ms 11 ms 14 ms 172.30.32.69
5 12 ms 13 ms 13 ms 172.30.32.78
6 31 ms 24 ms 26 ms 12.117.176.25
7 31 ms 29 ms 30 ms cr83.attga.ip.att.net [12.122.141.74]
8 42 ms 42 ms 43 ms cr1.attga.ip.att.net [12.123.22.109]
9 49 ms 47 ms 48 ms attga04jt.ip.att.net [12.122.84.113]
10 29 ms 26 ms 28 ms 192.205.35.210
11 26 ms 32 ms 27 ms vlan51.csw1.Atlanta2.Level3.net [4.69.150.62]
12 28 ms 26 ms 26 ms ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]
13 46 ms 50 ms 53 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
14 95 ms 89 ms 89 ms ae-3-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
15 76 ms 77 ms 89 ms ae-11-60.car1.LosAngeles1.Level3.net [4.69.144.3
]
16 99 ms 97 ms 105 ms INTERNET-BR.car1.LosAngeles1.Level3.net [4.59.56
.162]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
0.516RCU1
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 * * * Request timed out.
3 8 ms 19 ms 11 ms 172.30.32.181
4 13 ms 11 ms 14 ms 172.30.32.69
5 12 ms 13 ms 13 ms 172.30.32.78
6 31 ms 24 ms 26 ms 12.117.176.25
7 31 ms 29 ms 30 ms cr83.attga.ip.att.net [12.122.141.74]
8 42 ms 42 ms 43 ms cr1.attga.ip.att.net [12.123.22.109]
9 49 ms 47 ms 48 ms attga04jt.ip.att.net [12.122.84.113]
10 29 ms 26 ms 28 ms 192.205.35.210
11 26 ms 32 ms 27 ms vlan51.csw1.Atlanta2.Level3.net [4.69.150.62]
12 28 ms 26 ms 26 ms ae-63-63.ebr3.Atlanta2.Level3.net [4.69.148.241]
13 46 ms 50 ms 53 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
14 95 ms 89 ms 89 ms ae-3-3.ebr2.LosAngeles1.Level3.net [4.69.132.77]
15 76 ms 77 ms 89 ms ae-11-60.car1.LosAngeles1.Level3.net [4.69.144.3
]
16 99 ms 97 ms 105 ms INTERNET-BR.car1.LosAngeles1.Level3.net [4.59.56
.162]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
0.516RCU1
12-29-2010, 07:25 PM
#59
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RE: WHY IS RCU SCREWED UP?????????
It is not free
we buy from his advertisers and they pay the bill. If we were not here neather would RCU. They are loosing $$$$$$$$$ as long as they are haveing problems.
we buy from his advertisers and they pay the bill. If we were not here neather would RCU. They are loosing $$$$$$$$$ as long as they are haveing problems.
12-29-2010, 07:32 PM
#60
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RE: WHY IS RCU SCREWED UP?????????
ORIGINAL: RCadmin
David,
With a bad traceroute like that I think this is network route related. It was passed off to the engineers to look at. Those ping times will cause browsing and upload issues for sure.
As far as multi-geographical servers this was never done because of database consistency. If we had an east and west coast server farm we would have to have a master db somewhere. That would mean the other location would have latency from using a far away db server as its source or alternately an outdated slave server. With forums where you refresh and must see your post instantly this is not a good option.
What is distributed are the images and other static site assets. These make their way to you through closer servers through the CDN (content distribution network). These will usually only be a few hops away with low latency.
ORIGINAL: doxilia
Marc,
I see. I would have imagined that a site such as RCU would have had multiple servers in the US located at different ''network geographical points'' in order to balance traffic from different points on the globe. But maybe it's easier to have a single point of presence network wise.
I appreciate your looking into this as it seems that users from around the world are having issues. Don is a few hundred miles south from the servers. I'm several thousand. People in Europe may be routing along the Eastern seabord much like I do and head west along the similar paths to mine.
At the moment I can't upload anything to RCU. I also can't navigate the site with Firefox. Chrome is working on the other hand.
David.
Marc,
I see. I would have imagined that a site such as RCU would have had multiple servers in the US located at different ''network geographical points'' in order to balance traffic from different points on the globe. But maybe it's easier to have a single point of presence network wise.
I appreciate your looking into this as it seems that users from around the world are having issues. Don is a few hundred miles south from the servers. I'm several thousand. People in Europe may be routing along the Eastern seabord much like I do and head west along the similar paths to mine.
At the moment I can't upload anything to RCU. I also can't navigate the site with Firefox. Chrome is working on the other hand.
David.
With a bad traceroute like that I think this is network route related. It was passed off to the engineers to look at. Those ping times will cause browsing and upload issues for sure.
As far as multi-geographical servers this was never done because of database consistency. If we had an east and west coast server farm we would have to have a master db somewhere. That would mean the other location would have latency from using a far away db server as its source or alternately an outdated slave server. With forums where you refresh and must see your post instantly this is not a good option.
What is distributed are the images and other static site assets. These make their way to you through closer servers through the CDN (content distribution network). These will usually only be a few hops away with low latency.
I do this stuff for a living for a HUGE bank... we don't allow any impact to our customers for images and data, that my main job as a Systems Architect. Admitedly there are the occastional project leaders who f- things up, but the outcome is usually seen before it hits the customer.
First off not knowing what your using for a back-end, but I believe Oracle, SQL Server, and the maybe still free MySQL (which one of the three and Oracle I would go with) all provide for instant log shipping. Which I would not reccomend since the SQL round trips for selects when the DB is optimized even somewhat are nil. Having multiple web servers running asp code with distributed images is a disaster wating to happen when you have only 1 site on the west coast. My opinion a waste of effort. You'd either stack 2 sites redundant on each coast with BigIP in case 1 site goes down and fail over or just suck it up with 1 provider in CA. Using L3 with your hop count is a big indication that they don't know what they are doing and bouncing you around like a ping pong ball. Sure you'd be going a few hops router to router but the latency posted is what is causing your main issues.
From just reading this much... I say things look like it's better to hit this site wearing long boots to wade through the mess. A project like moving a site takes a long time, and effort, that I understand, but the outcome usually is a weekend down, you bite the bullet, and then come up fresh without issues. Plus it ALWAYS proven out before hand before the swap is made. While it's appreciated that the site exists... mucking up a server swap, distributed images, multiple web servers, one backend (gawd only knows and prays it itsn't some free crud). I would have been easier to have 2 back ends sync'd (Oracle), dual image filers, and a big single web box on each coast load balanced by your ISP. cheaper, faster and much better than serving up the world from the west coast. And get off this cruddy L3 backbone. Worst providers in the business.
Thank (fill in your diety here), we think things though before it hits the users. Thats what beta sites are for kids.
12-29-2010, 07:36 PM
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RE: WHY IS RCU SCREWED UP?????????
Sometimes I can hook right up to RCU and sometimes it takes two to three tries !! I hope that the Admin. who run all of the web sites such as RCU would come to the realization that everyone does not have Hi speed service !! The onlything in my aera is satalite or wireless which just came about last month !! it takes forever sometimes for pics to load and boy it seems their are more & more on each page !!
12-29-2010, 07:52 PM
#62
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RE: WHY IS RCU SCREWED UP?????????
Also can't ping your site so... L3 has shut down ICMP packet responses. Either in LA at a switch or at your ISP... If that some terror avoidance thing to a DDOS attack it's foolish. Can't ping your own site to see if it's still up? 'Brilliant'. Can't traceroute past this bridge/switch.... INTERNET-BR.car1.LosAngeles1.Level3.net
Make a call get the network guys on a bridge line and get them to fix it. You have enough traffic hitting your site to have them diagnose either a bad board, port or otherwise, maybe even mis-matched half/full/speed issue in the switch. It only takes 1 small error that's not looked at to get problems to crop up. And if you don't ask all the questions you get the same response.... silence.
Got this to after trying to post.
We are sorry...
You are seeing this message because of one of the following reasons:
Your session timed out.
The server was restarted before you made a HTTP POST (posting a message, registering an account, login, etc.)
Problem #1:
You probably spent too much time and your session timed out. This is, however, rarely the cause of the problem because we implemented a session keep-alive mechanism to prevent this issue from happening. However, the server itself could have experienced some problems that prevented this mechanism to work as it should, and therefore we cannot completely rule out the possibility of this either.
You need to make sure your browser has cookies enabled. See below for instructions:
Netscape Communicator 4+:
Select "Edit" from the browser Menu bar
Select "Preferences"
Double click on "Advanced"
Verify that "Accept only cookies that get sent back to the originating server" is selected
Select the "OK" button
Microsoft Internet Explorer 4+:
Select "View" from the browser Menu bar
Select "Internet Options"
Select "Security" tab
Select "Custom (for expert users)" security level and select the "Settings" button
Locate "Cookies" and verify that "Allow per-session cookies (not stored)" is enabled
Select the "OK" button on the "Security" window
Select the "OK" button on the "Internet Options" window
If you already have cookies enabled and still experienced the problem, see problem #2 below for other possible causes.
Problem #2:
Your server experienced problems and was forced to restart. Restarting a server will erase all session data and our protective mechansim had no choice but to drop your HTTP POST because we had no way to identify you without valid session data.
Many forum administrators host their forums on shared servers, on which could have more than 200 sites hosted together. Sometimes the server has to be restarted because some badly written programs on other sites may drain the CPU/RAM and cause the IIS to restart itself. This is unfortunately an inevitable situation that many site administrators and its users have to face from time to time.
Technical Information
For more information, please contact forum admin.
Make a call get the network guys on a bridge line and get them to fix it. You have enough traffic hitting your site to have them diagnose either a bad board, port or otherwise, maybe even mis-matched half/full/speed issue in the switch. It only takes 1 small error that's not looked at to get problems to crop up. And if you don't ask all the questions you get the same response.... silence.
Got this to after trying to post.
We are sorry...
You are seeing this message because of one of the following reasons:
Your session timed out.
The server was restarted before you made a HTTP POST (posting a message, registering an account, login, etc.)
Problem #1:
You probably spent too much time and your session timed out. This is, however, rarely the cause of the problem because we implemented a session keep-alive mechanism to prevent this issue from happening. However, the server itself could have experienced some problems that prevented this mechanism to work as it should, and therefore we cannot completely rule out the possibility of this either.
You need to make sure your browser has cookies enabled. See below for instructions:
Netscape Communicator 4+:
Select "Edit" from the browser Menu bar
Select "Preferences"
Double click on "Advanced"
Verify that "Accept only cookies that get sent back to the originating server" is selected
Select the "OK" button
Microsoft Internet Explorer 4+:
Select "View" from the browser Menu bar
Select "Internet Options"
Select "Security" tab
Select "Custom (for expert users)" security level and select the "Settings" button
Locate "Cookies" and verify that "Allow per-session cookies (not stored)" is enabled
Select the "OK" button on the "Security" window
Select the "OK" button on the "Internet Options" window
If you already have cookies enabled and still experienced the problem, see problem #2 below for other possible causes.
Problem #2:
Your server experienced problems and was forced to restart. Restarting a server will erase all session data and our protective mechansim had no choice but to drop your HTTP POST because we had no way to identify you without valid session data.
Many forum administrators host their forums on shared servers, on which could have more than 200 sites hosted together. Sometimes the server has to be restarted because some badly written programs on other sites may drain the CPU/RAM and cause the IIS to restart itself. This is unfortunately an inevitable situation that many site administrators and its users have to face from time to time.
Technical Information
For more information, please contact forum admin.
12-29-2010, 07:54 PM
#63
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RE: WHY IS RCU SCREWED UP?????????
Really... you couldn't have bought a pizza box server and hosted this in your office on a dedicated line for 100.00 a month. I get 15M/3M for 69 a month through cox on a business account. REAL STATIC IP.
12-30-2010, 07:12 AM
#64
Banned
RE: WHY IS RCU SCREWED UP?????????
RealPilotAce,
Yes Level 3 is a point of issue here we can see. It has been escalated but that is out of my control.
15M/3M would be useless for us. We need dedicated 100Mbps up and down. We push sustained over 10MBps at our low traffic. Based on your posts you know that you need well more then what you push. Considering we burst at times to 50Mbps the 15/3 would yield a site that would never load.
RCU runs on 4 front end servers right now and two backend db servers plus a mail server. A 5th front end will be added soon. The site will not perform on just three high end front end web servers with the coldfusion and asp as they are resource hogs. For our high level of traffic we need at least 4 web servers and 5 is better.
As far as Oracle...what is that 50 grand PER CPU? At that price even SQL Server Standard is a bargain. RCU is not big enough to justify a 4 cpu oracle implementation for 200 grand. We won't be adding to Larry Ellison's personal fortune anytime soon.
I think the post timeout issue is a LB issue because users might be popping from one front end to another. I'll need to check how they are tagging sticky sessions. The above info was helpful posted by the users.
Thanks everyone
Yes Level 3 is a point of issue here we can see. It has been escalated but that is out of my control.
15M/3M would be useless for us. We need dedicated 100Mbps up and down. We push sustained over 10MBps at our low traffic. Based on your posts you know that you need well more then what you push. Considering we burst at times to 50Mbps the 15/3 would yield a site that would never load.
RCU runs on 4 front end servers right now and two backend db servers plus a mail server. A 5th front end will be added soon. The site will not perform on just three high end front end web servers with the coldfusion and asp as they are resource hogs. For our high level of traffic we need at least 4 web servers and 5 is better.
As far as Oracle...what is that 50 grand PER CPU? At that price even SQL Server Standard is a bargain. RCU is not big enough to justify a 4 cpu oracle implementation for 200 grand. We won't be adding to Larry Ellison's personal fortune anytime soon.
I think the post timeout issue is a LB issue because users might be popping from one front end to another. I'll need to check how they are tagging sticky sessions. The above info was helpful posted by the users.
Thanks everyone
12-30-2010, 09:36 AM
#65
RE: WHY IS RCU SCREWED UP?????????
Will the missing images in existing threads like this one http://www.rcuniverse.com/forum/fb.asp?m=2435064 eventually come back or they gone forever?
12-30-2010, 09:42 AM
#66
Banned
RE: WHY IS RCU SCREWED UP?????????
My best guess is those are gone forever as that was during the transition where files were not being copied correctly. question is were they ever there in the first place?
12-30-2010, 04:16 PM
#69
Senior Member
RE: WHY IS RCU SCREWED UP?????????
ORIGINAL: RealPilotAce
Thank (fill in your diety here), we think things though before it hits the users. Thats what beta sites are for kids.
Thank (fill in your diety here), we think things though before it hits the users. Thats what beta sites are for kids.
Having a beta test site for functional testing is one thing. Ensuring that the far-reaching network components are on board is completely different. Ya don't know what ya don't know until you give it a shot.
Personal experience has been telecommunications system admin for (at the time)the largest privately owned network - a really big rubber company in Ohio. And an enterprise engineer for an airline reservation system (1/3 of all airline reservations) with private network supporting every country in the world (preand early internet), 'tis a bit difficult to emulate a full on production load that includes a network that reaches every little nook-n-cranny in the world. In every cutover there is a point where you decide to fall back or fall forward. Seems that RCU techs decided to fall forward probably because significant content would have been lost.
Personally - I really dislike any decision to use Level 3. Why? Well, I've contracted with 'em (enterprise object modeler) and things just didn't make much sense.
If anybody needs some trace route info from the greater Denver area toss me a PM and I'll see what I can do.
TTFN ...
12-31-2010, 03:40 PM
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RE: WHY IS RCU SCREWED UP?????????
I just went out looking Are you missing something or don't you really care. Where was this bug before the big change.
Just Wondering.
Are you missing something or don't you really care. Where was this bug before the big change. Just Wondering.
12-31-2010, 03:46 PM
#71
Senior Member
RE: WHY IS RCU SCREWED UP?????????
Larry - gonna take a whack at a reply. Intermittent problems are the worst. Apparently the functions worked "fine" for a limited number of testers. However, some of us are really being hammered. Perhaps RCAdmin could include people from all over the "RCU" universe to help in future test cycles to see if there are any location-specific problems (aka - network related problems). Just trying to be positive.
Just sign me "been there, done that ..."
Just sign me "been there, done that ..."
12-31-2010, 03:54 PM
#72
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RE: WHY IS RCU SCREWED UP?????????
I hope this makes it ,
It is getting real flustrating when you can not post on your own thread. I was just over on the other FORUM and they are haveing a ball I WONDER WHY
You post, then back up , then re enter to see if it made it I will have to try this on my post You know I have tried that.
It is getting real flustrating when you can not post on your own thread. I was just over on the other FORUM and they are haveing a ball
I WONDER WHYYou post, then back up , then re enter to see if it made it
I will have to try this on my post You know I have tried that.
12-31-2010, 04:05 PM
#73
Senior Member
RE: WHY IS RCU SCREWED UP?????????
Larry - I have a build thread going - or NOT going - because I can't post pictures consistently. I like to include 10 - 12 pics per post. Ain't enough time in the day to do that 1 piece at a time. I pretty much have given up on that thread. I'll just toss a couple of "finished" pics and call it good.
12-31-2010, 04:29 PM
#74
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RE: WHY IS RCU SCREWED UP?????????
I may do the same My thread has done went down the tube. Not even worth trying to open it or post.
Still can't figure out ,where this bug was before the CHANGE
My thread has done went down the tube. Not even worth trying to open it or post. Still can't figure out ,where this bug was before the CHANGE
01-20-2011, 09:39 AM
#75
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RE: WHY IS RCU SCREWED UP?????????
I found the thread...
Marc,
things seem to be worse than ever for me in my RCU interaction. I am unable to load small 200K jpg files and it has been over three days now. Accessing a thread is maybe, maybe not. Posting is a matter of luck of the draw. It almost seems like the bandwidth is capped and if one is near that cap, then any other attempt to overcome that bandwidth fails.
When I upload an image, say in Chrome which actually tells you the percentage state of upload, I reach 100% completion but then the RCU image poster never returns with an OK - it just hangs. This in all browsers (I've tried 4). I am also unable to navigate the site as my click on links merely hangs without any re-direct.
In some respects the interaction, when it works (I hope on this post), seems faster but it works 10% of the time. 90% of the time, I just see things hang. I copy a URL, fire up another browser, paste it in and I'm taken there. I then click on a link in that browser and things hang. I go back to my usual browser (Firefox) and the links work. Try another time, it doesn't.
Can you tell us what's going on?
Thanks, David.
Marc,
things seem to be worse than ever for me in my RCU interaction. I am unable to load small 200K jpg files and it has been over three days now. Accessing a thread is maybe, maybe not. Posting is a matter of luck of the draw. It almost seems like the bandwidth is capped and if one is near that cap, then any other attempt to overcome that bandwidth fails.
When I upload an image, say in Chrome which actually tells you the percentage state of upload, I reach 100% completion but then the RCU image poster never returns with an OK - it just hangs. This in all browsers (I've tried 4). I am also unable to navigate the site as my click on links merely hangs without any re-direct.
In some respects the interaction, when it works (I hope on this post), seems faster but it works 10% of the time. 90% of the time, I just see things hang. I copy a URL, fire up another browser, paste it in and I'm taken there. I then click on a link in that browser and things hang. I go back to my usual browser (Firefox) and the links work. Try another time, it doesn't.
Can you tell us what's going on?
Thanks, David.