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36% ultimate bipe

Old 09-05-2011, 05:05 PM
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TAZATACK
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Default 36% ultimate bipe

G & L Hobbies


I've been trying to contact you about the canopy for the kit i purchased from your website you sold me a year ago; I can not get any response, so I'm now attempting email. I've heard every excuse in the book but to date a year later I still have not received the canopy. Therefore, I'm going to post my unfavorable experience and the poor customer service with you and your company on the RC Universe and Flying Giants website. There is no excuse for taking over a year to make the canopy I paid for when I purchased the kit. I was told that it would only take one week. This is another attempt to contact you about the canopy I have been waiting for you to send me so I can complete the kit I purchased from your company!

As any model builder knows a kit is not complete WITHOUT all the parts!!!!!!





Yours respectfully P Francis
Old 09-06-2011, 05:11 AM
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outdoorhunting
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Default RE: 36% ultimate bipe

Uuh, why don't you send THAT to them instead of posting here??
Old 09-06-2011, 06:03 AM
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K-Bob
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Default RE: 36% ultimate bipe

He probably did and then posted it here as per his threat.
Old 09-07-2011, 05:10 AM
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outdoorhunting
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Default RE: 36% ultimate bipe

Threats always do some good ?? Ya get more flys with sugar not vinegar !
Old 09-07-2011, 05:40 AM
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scale only 4 me
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Default RE: 36% ultimate bipe

A threat starts out "If you don't bla bla bla,,,,," this was a "I'm going to,,, Technically not a threat,,

Funny thing about Internet bashing,,
There's always 2 sides of any story any we just never get to hear both,,
I find it amazing this guy's been lurking for 7 years and this is his first post??
Wow what a 1st post
Old 09-07-2011, 05:41 AM
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DMichael
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Default RE: 36% ultimate bipe

Normally I don't like when someone comes on RCU and blasts a manufacturer- and even here we are only hearing his side of the story (there's always two sides. right?). But if what he is saying is true it sounds like he's been trying to get resolution for a year and hasn't gotten any. That's a long time and i sympathise.
Old 09-07-2011, 12:50 PM
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Hill202
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Default RE: 36% ultimate bipe

I think posting negative and positive purchasing experiences is a good thing. It lets us know who to buy from and who to avoid.

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