The Clubhouse If it doesn't fit in any other category and is about general RC stuff then post it here at the Clubhouse.

HOBBY king going down the tube?

Reply
Old 05-22-2012, 02:53 PM
  #251
4*60
 
Join Date: Mar 2002
Location: Shuswap, BC,
Posts: 1,738
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

I just had a problem with non-payment indicated on an order.  I emailed indicating paypal showed paid.  Within hours they agreed it was their problem, fixed it and shipped my order.
I'm not trying to say they are great but this time I got to smile.
4*60 is offline  
Reply With Quote
Old 05-22-2012, 03:49 PM
  #252
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: GlennZ

Hey Gary,

I have no illusions that Tower and Horizon products are not the same Chinese crap. Even Minnetonka Indian moccasins are made in China now. My point was that HK for the lower price offers no support or customer service like the others do. This is important for someone first ordering from HK to be aware of. As a patriotic American I am obligated to call it Chinese Crap.

Yes, life IS a gamble:-) I was a Hobby Lobby customer when I heard of HK for the first time. The idea of purchasing something from China shipped to my house was a bit unheard of at that time. So I started ordering big lipos three at one time. The idea was that even if 2 were bad, the price of 3 was at the Hobby Lobby level for 1 ThunderPower.

As time went by, and I was lucky I never had problems until last year. But at that time the stuff was coming from the USA warehouse, and I was able to file a claim, and they solved the problem at my satisfaction. I would really never buy an ARF from them. As a matter of fact, neither would I buy one from Tower. I used to buy them from my local hobby store. for the same price as Tower, but I got to inspect the kit in the store. For me that was a lot of piece of mind... (worth the small tax difference).

Futaba extensions, Y's for the ailerons, connectors, cables, controllers, batteries, and some other small items I buy from HK. I will switch to Castle Creations for my next controller. I found out they are manufactured here in the US. Why not help them out?

What I find upsetting is when you buy stuff from China or India and have to pay exactly the same as if it would be manufactured here in the US. They cut the cost of the product to 1/5, and increase wildly their profits, but you see no benefits at all (all you see is the loss of work). Many people do not know that most of the OTC medications you buy here in the US are not US manufactured anymore. And I am not taking about generic stuff. Even the Brand name product is from abroad...

As far as customer service, well, I am a Dell user for well over a decade. Why? I trust their customer service. I have no less than 3 computers in my office, at all times and bad things happen. I always got good service from them, so when I shop for a new one, I do not shop around looking for price,I call Dell and jut shop for features:-) My time is way too valuable to waste:-) I guess many people use the same approach with the hobby. To each his/her own way:-)

Gerry



GerKonig is offline  
Reply With Quote
Old 05-22-2012, 03:50 PM
  #253
Airplanes400
 
Airplanes400's Avatar
 
Join Date: Jun 2008
Location: Florida
Posts: 1,631
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: Airplanes400

HK is far from going down the tubes. I just placed another order with them that totals, $386.53
Three weeks ago, I ordered $406.40 worth of stuff that arrived at my door within 10 days of placing my order. All was well.
Well, my $386 order arrived from Hobby King today. I got Turnigy batteries, servos, airspeed sensors, G load meters, altitude sensors, electronic on/off switches, wheels for my jets, door sequencers, landing gear, and some other R/C stuff.
All in all, I figure I saved more than $500.00
Yeah, all this stuff would have cost me well over $800 if I bought it from a company in the USA (which would have bought all this from China anyways).

Oh, the HORROR! I saved about $500! Oh, the HORROR!!!
Airplanes400 is offline  
Reply With Quote
Old 05-22-2012, 05:11 PM
  #254
stingray775
 
Join Date: Jun 2010
Location: Laredo, TX
Posts: 3
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

VASEK,
I have been dealing with an issue with Hobby King for about 3 months now and they still have not send me a replacement part.  I ordered two soldering jigs (Mr. Jig) and one came with a part missing.  The part is essential to hold the connectors in place.  The way they are handling themselves sucks.  I was thinking of ordering an L4 Grasshopper, but after the problems I have been having I will not order from them again.
stingray775 is offline  
Reply With Quote
Old 05-22-2012, 05:55 PM
  #255
topspin
 
Join Date: May 2005
Location: Sterling, VA
Posts: 1,155
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: 4*60

I just had a problem with non-payment indicated on an order. I emailed indicating paypal showed paid. Within hours they agreed it was their problem, fixed it and shipped my order.
I'm not trying to say they are great but this time I got to smile.
And if you had not called them on it they would still have your money and would never have said a word.
topspin is offline  
Reply With Quote
Old 05-22-2012, 05:58 PM
  #256
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: Airplanes400


Quote:
ORIGINAL: Airplanes400

HK is far from going down the tubes. I just placed another order with them that totals, $386.53
Three weeks ago, I ordered $406.40 worth of stuff that arrived at my door within 10 days of placing my order. All was well.
Well, my $386 order arrived from Hobby King today. I got Turnigy batteries, servos, airspeed sensors, G load meters, altitude sensors, electronic on/off switches, wheels for my jets, door sequencers, landing gear, and some other R/C stuff.
All in all, I figure I saved more than $500.00
Yeah, all this stuff would have cost me well over $800 if I bought it from a company in the USA (which would have bought all this from China anyways).

Oh, the HORROR! I saved about $500! Oh, the HORROR!!!

You will burn in hell, and they will burn you using all the money you saved:-) Well done:-)


Gerry
GerKonig is offline  
Reply With Quote
Old 05-22-2012, 06:00 PM
  #257
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: topspin


Quote:
ORIGINAL: 4*60

I just had a problem with non-payment indicated on an order. I emailed indicating paypal showed paid. Within hours they agreed it was their problem, fixed it and shipped my order.
I'm not trying to say they are great but this time I got to smile.
And if you had not called them on it they would still have your money and would never have said a word.


So you know these things because you are gifted. Must have a crystal ball. Tell me, where is Hoffa? Who killed JFK?

Gerry
GerKonig is offline  
Reply With Quote
Old 05-22-2012, 06:37 PM
  #258
llindsey1965
 
Join Date: Dec 2010
Location: AugustaGA
Posts: 288
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

good point dl they need a geography lesson
llindsey1965 is offline  
Reply With Quote
Old 05-22-2012, 06:39 PM
  #259
jayjay283
 
Join Date: Feb 2008
Location: rolling meadows, IL
Posts: 164
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

that $386 just insured your siblings will be Chinese slaves in 2015, nice work penny pincher
jayjay283 is offline  
Reply With Quote
Old 05-23-2012, 12:57 AM
  #260
Father Time
 
Join Date: Oct 2008
Location: Innisfail, AB, CANADA
Posts: 11
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

Yup! Just another Canuck weighing in on a very touchy subject eh! Just mention the HobbyKing name in a blog "ANYWHERE" and listen very carefully for the metallic click of the hammer being cocked. Now make sure that your kevlar body suit and athletic cup are not in the wash and dig a deep hole "cause you sure nuff are going to need protection from the fallout this subject brings down!

By all means, buy as much as is "practical" from your LHS! ARF's, balsa, kits etc. Support your local economy. The pricing on ARF's in your local shop is usually pretty decent for a quality item and you get to look at - inspect - it. Here in Canada, by the time you pay for the shipping, you can't afford not to buy it here. I have tried to order planes and kits out of the U.S. but the shipping, again, is just to prohibitive as is China. I did bring in a couple of planes through a Chinese/American supplier and discovered I had to put more time and money in to them just to make them flyable. The Chinese are very good at some things, but not all things hobby related. Know it or not, you are "the" QC department for most oriental suppliers.

Now on the other hand, when I walk in to the LHS and see the same stuff hanging on the wall or on the shelf that I bring in from China, with that 400% mark up - where do you think I am going to get it from? Batteries, ESC's, motors, receivers, servos, servo extensions (He wants $2.50 for 1 and I get 10 for less money! Same extension!) etc. It's our choice as to how we spend our own hard earned cash and if you are unhappy with your purchase you have every right to complain about damaged, DOA goods etc. and get a replacement. This should not be a problem with a reputable dealer but it seems to be a 50/50 crap shoot with HK. I have placed over 20 orders from HK and have had very good luck with their services and products so far. I am hoping I never have to deal with their warranty dept. The way I see it - don't spend what you can't afford to lose on overseas shipments. That being said, I should probably never fly for fear of losing another airplane!

Ah! There's that new ARF by Great Planes/Hanger 9etc. in the LHS. Got to have a look! Open the box and - - - what's that familiar odor? Well I'll be darned - must be "Made in _ _ _ _ _' ??????????? So much for local Jobs! Want to keep it local? Build it yourself!

So spin those props up and may your skies be blue and the winds friendly - but fly my friend - fly!
Father Time is offline  
Reply With Quote
Old 05-23-2012, 01:50 AM
  #261
Airplanes400
 
Airplanes400's Avatar
 
Join Date: Jun 2008
Location: Florida
Posts: 1,631
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

Quote:
ORIGINAL: jayjay283

that $386 just insured your siblings will be Chinese slaves in 2015, nice work penny pincher
I don't have kids. Never wanted them, and will never have any. But I do date Chinese, Taiwanese, Japanese, and Korean women!

PS - Saving several hundred dollars is a great feeling. Over the course of just a few orders with HK, I saved thousands of $$$$. So, I'm not a penny-pincher.

Besides, where do you think your computer comes from? Where do you think your cell phone is made? Where do you think most of everything you use and have in your home comes from?

Do you own a Chevy? Many of those parts and components are made in Asia and Mexico. Same with Ford.
Speaking of ... What kind of car do you own? A Kia? A Toyota?

So stop this BS with not buying things from China. You do it too.
Don't be a hypocrite.
Airplanes400 is offline  
Reply With Quote
Old 05-23-2012, 03:13 AM
  #262
Luchnia
 
Luchnia's Avatar
 
Join Date: May 2009
Location: Amelia, VA
Posts: 2,075
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: Airplanes400

Quote:
ORIGINAL: jayjay283

that $386 just insured your siblings will be Chinese slaves in 2015, nice work penny pincher
I don't have kids. Never wanted them, and will never have any. But I do date Chinese, Taiwanese, Japanese, and Korean women!

PS - Saving several hundred dollars is a great feeling. Over the course of just a few orders with HK, I saved thousands of $$$$. So, I'm not a penny-pincher.

Besides, where do you think your computer comes from? Where do you think your cell phone is made? Where do you think most of everything you use and have in your home comes from?

Do you own a Chevy? Many of those parts and components are made in Asia and Mexico. Same with Ford.
Speaking of ... What kind of car do you own? A Kia? A Toyota?

So stop this BS with not buying things from China. You do it too.
Don't be a hypocrite.
Many "local only" shoppers would be shocked at what is NOT made in the USA! If they only knew before they spew off at the mouth. Some things are assembled here and not even much of that anymore. When I was young the stuff that came from overseas was pure crap, but over the years things have improved somewhat.

If you go down to your local book store and buy a book guess where many of them are printed now? Yep, foreign countries at cut-rate prices. Business men will save a dollar anywhere they can and hobbies are no different. Two things still produced here in large are farm and timber products (sort of hard to import produce, yet some is imported).

I sense a jealousy over HK's deals in many of the posts. To me buy from whom you desire whether it be local shop or HK and respect a man's choice to shop where he likes. I have not bought a lot but what I have bought from HK has been fantastic for my purposes. The savings have been huge and if I find a bad product, I may let them know, but I may choose to just toss it and forget it. It just depends on the item. The savings have enabled me to purchase another plane and fully equip it!

On a side note, when do we not have risk when we buy locally? The only real difference I see is the possibility of getting service provided. If you plan to buy something and need service then HK would not be the best choice. If you don't want service then HK is a good deal. Most of the things I buy I am not looking for service except when I spend premium then I expect the quality to reflect related to the cost of the item.

Seems much too simple to me.
Luchnia is offline  
Reply With Quote
Old 05-23-2012, 03:37 AM
  #263
scale only 4 me
 
scale only 4 me's Avatar
 
Join Date: Jan 2002
Location: Avon Lake, OH
Posts: 9,600
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

Can you even tell it's a horse anymore we're kicking?
scale only 4 me is offline  
Reply With Quote
Old 05-23-2012, 04:24 AM
  #264
downunderdog
 
Join Date: Jul 2007
Location: Sydney, AUSTRALIA
Posts: 542
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

My 2 cents....

I've ordered from HK about 5 times. I've had a few minor issues - sometimes an item I ordered was in stock according to the page, but then by the time the payment is processed it shows out of stock and the whole order gets held for it. Generally I cancel that item and get the credit on my next order, rather than waiting a YEAR for a particular item to come in... or if I'm not in any particular hurry to receive the order I might wait the couple of days to couple of weeks that high volume items (like those sweet and cheap HXT900 servos!!!) usually take to get back in stock.

I've had a couple of motors that weren't so durable, but then they were like $10. I've also had some that were great for the $10-$20 I've paid from them (instead of the $50 or more that those motors would have cost at a LHS)... I generally buy several similar, but slightly different from eachother, items from them in a particular order for the price that a single one of the item would have cost at a LHS. If ONE of the items that I bought from HK is good, then all of the others are gravy. Generally I'm happy with over 90% of what I've bought from them so I'm WAY ahead of the game having bought from them.

The LiPos are a great deal, too... and even if I got 1 bad one out of 3 (which I never have - every one I've bought from them has been fine) I'm still saving tons of money.

edit to add: The above is just my experience and you should do what you want and what you're comfortable doing. I'd hate to be accused of being a shill.
downunderdog is offline  
Reply With Quote
Old 05-23-2012, 04:27 AM
  #265
SuchIsLife
 
Join Date: Mar 2012
Location: cranebrookNSW, AUSTRALIA
Posts: 36
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

I bought an Electrifly Camel from tower in the US (to AUS). The box had MADE IN CHINA stamped on the side in two inch letters.

I've run a HK motor in it for two years, with a HK speedie and a Rhino LiPo. No problems. I get stuff like glue, props and balsa from my LHS when I need it quickly.

Why can't we all just enjoy this excellent passtime and the choices we have?
SuchIsLife is offline  
Reply With Quote
Old 05-23-2012, 05:05 AM
  #266
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: scale only 4 me

Can you even tell it's a horse anymore we're kicking?

I just ordered a new horse from HK. Will be delivered today....

Gerry
GerKonig is offline  
Reply With Quote
Old 05-23-2012, 07:18 AM
  #267
jayjay283
 
Join Date: Feb 2008
Location: rolling meadows, IL
Posts: 164
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: GerKonig


Quote:
ORIGINAL: scale only 4 me

Can you even tell it's a horse anymore we're kicking?

I just ordered a new horse from HK. Will be delivered today....

Gerry
The last horse was an American Mustang and lasted 11 pages, this Chinese horse will not last 1 page
jayjay283 is offline  
Reply With Quote
Old 05-23-2012, 07:31 AM
  #268
topspin
 
Join Date: May 2005
Location: Sterling, VA
Posts: 1,155
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: jayjay283


Quote:
ORIGINAL: GerKonig


Quote:
ORIGINAL: scale only 4 me

Can you even tell it's a horse anymore we're kicking?

I just ordered a new horse from HK. Will be delivered today....

Gerry
The last horse was an American Mustang and lasted 11 pages, this Chinese horse will not last 1 page

I also ordered a new horse from HK, it was missing one of it's hooves, it's tail, and half of one leg. I opened a chat session and after waiting an hour they said,

" we are sorry about the horse, we were hungry. Please take pictures and weigh on scale then send blood type and picture of tag on your underwear. Only then can we deny your claim."


Back on topic.....
Taking pictures and weighing packages is utter nonsense and is nothing more than a way to agravate customers away from filing claims. That is just one of the reasons Hobby King is going down the drain.
topspin is offline  
Reply With Quote
Old 05-23-2012, 07:36 AM
  #269
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: jayjay283


Quote:
ORIGINAL: GerKonig


Quote:
ORIGINAL: scale only 4 me

Can you even tell it's a horse anymore we're kicking?

I just ordered a new horse from HK. Will be delivered today....

Gerry
The last horse was an American Mustang and lasted 11 pages, this Chinese horse will not last 1 page

What, we have been beating a Ford, all this time?

Gerry
GerKonig is offline  
Reply With Quote
Old 05-23-2012, 08:19 AM
  #270
topspin
 
Join Date: May 2005
Location: Sterling, VA
Posts: 1,155
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

That's right, try to drag it off topic. Hobby Kings complete lack of customer service and their less than ethical treatment of anyone who tries to address a problem is taking them down. People in the hobby are finally getting tired of the shabby treatment and poor quality of goods and service from them. The competition is getting tougher and better. HK is going down the drain just like they did on Ebay several years ago.
topspin is offline  
Reply With Quote
Old 05-23-2012, 08:21 AM
  #271
Luchnia
 
Luchnia's Avatar
 
Join Date: May 2009
Location: Amelia, VA
Posts: 2,075
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: scale only 4 me

Can you even tell it's a horse anymore we're kicking?
Nah, now it just seems like we are kicking some type of dead carcuss that bears no recognition to a horse
Luchnia is offline  
Reply With Quote
Old 05-23-2012, 08:24 AM
  #272
GerKonig
 
Join Date: Mar 2005
Location: Levittown, PA
Posts: 1,964
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: topspin

That's right, try to drag it off topic. Hobby Kings complete lack of customer service and their less than ethical treatment of anyone who tries to address a problem is taking them down. People in the hobby are finally getting tired of the shabby treatment and poor quality of goods and service from them. The competition is getting tougher and better. HK is going down the drain just like they did on Ebay several years ago.

And I guess you have HK sales numbers to substantiate? Or is this just your very personal opinion...

Gerry
GerKonig is offline  
Reply With Quote
Old 05-23-2012, 08:27 AM
  #273
Luchnia
 
Luchnia's Avatar
 
Join Date: May 2009
Location: Amelia, VA
Posts: 2,075
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?


Quote:
ORIGINAL: topspin

That's right, try to drag it off topic. Hobby Kings complete lack of customer service and their less than ethical treatment of anyone who tries to address a problem is taking them down. People in the hobby are finally getting tired of the shabby treatment and poor quality of goods and service from them. The competition is getting tougher and better. HK is going down the drain just like they did on Ebay several years ago.

Let me see if that last HK TG servo I purchased has run over 2000 cycles now [8D] Also checking now to see if their customer service to me has been less than ethical So far so good....now back to some fun flying with that last order of HK crap I bought. [X(] [8D]
Luchnia is offline  
Reply With Quote
Old 05-23-2012, 08:30 AM
  #274
scale only 4 me
 
scale only 4 me's Avatar
 
Join Date: Jan 2002
Location: Avon Lake, OH
Posts: 9,600
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

Gerry,, come on,, be reasonable,, he's said it 200 times,, it must be true.

Topspin this is quite a vendetta you've been waging,, going on a year now,, what did they do to you again?
scale only 4 me is offline  
Reply With Quote
Old 05-23-2012, 08:40 AM
  #275
grimbeaver
 
Join Date: Mar 2011
Location: Brooklyn Park, MN
Posts: 77
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default RE: HOBBY king going down the tube?

Quote:
ORIGINAL: scale only 4 me

Gerry,, come on,, be reasonable,, he's said it 200 times,, it must be true.

Topspin this is quite a vendetta you've been waging,, going on a year now,, what did they do to you again?
They took his first born child to work as a slave building r/c parts in China.
grimbeaver is offline  
Reply With Quote
Reply


Thread Tools
Search this Thread
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 01:44 PM.