Do you know what is the meaning of "victimize"?
There are those who cannot afford, or are unwilling to pay, for good services, free replacement parts, etc.
What a laughable statement!
Using that rationale, it's OK to victimize
those who can afford it the least. Better to keep one's hard-earned money, than spend it on junk!
As far as the'threat' of slander/libel, one needn't worry there either. At the worst a cheap, imitation lawyer from China will show up, but fail due to being ahalf-*****ed copy of the real thing.
verb (used with object), vic·tim·ized, vic·tim·iz·ing. 2.
to dupe, swindle, or cheat: to victimize poor widows.
3. to slay as or like a sacrificial victim.
Also, especially British , vic·tim·ise ./ËvÉªktÉËmaÉªz/ Show Spelled
A person pays half or a third the price of an item, and expects to get exactly the same level of service, terms and conditions as another company that charges 2 or 3 times or more? If you walk into a food court, do you expect the staff to, with a flourish, put a napkin on your lap? And do you expect that, if you don't like the taste of the food, (which you would also have expected the staff to bring to your table), do you expect the stall to give you a refund?
Ever heard of the term "If it sounds too good to be true, it probably is"? Did OP, who had previous dealings with HK, and therefore, presumely, knows a bit about the company, really think that HK will send him a replacement wing just by claiming that his wing has a few scuff marks? Or, did he think that by airing it on this forum, HK will feel so threatened that all their customers will run away, and therefore send him a new wing?
What was in fact OP's purpose in highlighting this insignificant "damage" that he can live with? Did he read the T & C before buying?
Who is "victimizing" whom? (or is it who?) And I hate to spell it with a "z", I prefer "victimise".