Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
#177
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
3- We are in the business of designing and producing planes, and we are not in the business of selling parts; we sell parts to support our customers; we do this very well, which has earned us a very loyal group of customers.
If you are not a customer you're out of luck
If you are not a customer you're out of luck
#178
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: ozzie454
3- We are in the business of designing and producing planes, and we are not in the business of selling parts; we sell parts to support our customers; we do this very well, which has earned us a very loyal group of customers.
3- We are in the business of designing and producing planes, and we are not in the business of selling parts; we sell parts to support our customers; we do this very well, which has earned us a very loyal group of customers.
Buy a used PAU and yer screwed is my take on it....
Not a great way to make new customers and a
*****ty business ethic if you ask me.
#181
Senior Member
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: wahoo
Read between the lines here folks...If you're not a loyal customer, NO PARTS FOR YOU !!!
Buy a used PAU and yer screwed is my take on it....
Not a great way to make new customers and a
*****ty business ethic if you ask me.
ORIGINAL: ozzie454
3- We are in the business of designing and producing planes, and we are not in the business of selling parts; we sell parts to support our customers; we do this very well, which has earned us a very loyal group of customers.
3- We are in the business of designing and producing planes, and we are not in the business of selling parts; we sell parts to support our customers; we do this very well, which has earned us a very loyal group of customers.
Buy a used PAU and yer screwed is my take on it....
Not a great way to make new customers and a
*****ty business ethic if you ask me.
#182
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
Maybe Islandflyer will chime in and clarify,, if the OP had a stated he had a BME would he have sold him the cowl, and does the original owner matter or not. Guys might want to know before purchasing a used plane.
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: Ken-h
I am looking, don't see it though. I thought it would read, something like "second hand owners are not supported". Still grasping instead of truly getting the point.
I am looking, don't see it though. I thought it would read, something like "second hand owners are not supported". Still grasping instead of truly getting the point.
I'm gonna go off on him to make sure he sold that part to someone that actually bought the product from him !!
#185
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: scale only 4 me
Maybe Islandflyer will chime in and clarify,, if the OP had a stated he had a BME would he have sold him the cowl, and does the original owner matter or not. Guys might want to know before purchasing a used plane.
Maybe Islandflyer will chime in and clarify,, if the OP had a stated he had a BME would he have sold him the cowl, and does the original owner matter or not. Guys might want to know before purchasing a used plane.
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: Ken-h
Seriously? That's where some have just totally lost they're minds. The OP does not have a Pau plane. I don't like to use the word slow, but damn.
Seriously? That's where some have just totally lost they're minds. The OP does not have a Pau plane. I don't like to use the word slow, but damn.
#187
Senior Member
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
Wahoo, would you mind going on the PAU website and find where they are advertising spare parts to the public?
#189
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: Flyfalcons
Wahoo, would you mind going on the PAU website and find where they are advertising spare parts to the public?
Wahoo, would you mind going on the PAU website and find where they are advertising spare parts to the public?
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
Inquiring minds want to know !!
#190
Senior Member
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
To show whether it is something PAU does or not. Go ahead. We'll wait. Certainly in your many assumptions and reading between the lines, there would be a fact or two supporting them?
#191
Senior Member
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: wahoo
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
#192
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: Flyfalcons
Where did that ever come into question in this thread? This thread is about selling parts to other than BME and PAU aircraft. Or are you just throwing anything out there hoping it'll stick?
ORIGINAL: wahoo
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
#193
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
If the OP had called and said, "I bought a used BME Pitts and I need a cowl" , there is no doubt Herve would have sold him one. That has been clearly established here numerous times.
Once the OP told Herve to eff off, all bets are off, regardless of the fact that his plane MIGHT actually be a BME. At that point Herve merely excercised his right to refuse service to an (obviously) problem customer. Kinda like refusing to serve a beligerent drunk another drink!
As far as I am concerned, that decision does not warrant the whiner to come on a public forum and rant about customer service, or spread lies about what old kit lines were picked up by said company. We are all entitled to free speech and our opinions, but that freedom comes with a certain responsibility. Telling out and out lies is irresponsible and clearly shows how incredibly selfish some can be!
Regards,
Astro
Once the OP told Herve to eff off, all bets are off, regardless of the fact that his plane MIGHT actually be a BME. At that point Herve merely excercised his right to refuse service to an (obviously) problem customer. Kinda like refusing to serve a beligerent drunk another drink!
As far as I am concerned, that decision does not warrant the whiner to come on a public forum and rant about customer service, or spread lies about what old kit lines were picked up by said company. We are all entitled to free speech and our opinions, but that freedom comes with a certain responsibility. Telling out and out lies is irresponsible and clearly shows how incredibly selfish some can be!
Regards,
Astro
#194
Senior Member
RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: wahoo
Page 2 post 26 paragraph 3.....thats where..he states very clearly that he only sells parts to HIS customers.
ORIGINAL: Flyfalcons
Where did that ever come into question in this thread? This thread is about selling parts to other than BME and PAU aircraft. Or are you just throwing anything out there hoping it'll stick?
ORIGINAL: wahoo
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
Herve should be the one being questioned on whether or not people who own BME and used PAU planes are ***** out of luck or not.
No more reading between the lines. Prove it.
#195
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: Maybe Islandflyer will chime in and clarify,, if the OP had a stated he had a BME would he have sold him the cowl, and does the original owner matter or not. Guys might want to know before purchasing a used plane.
This guy calls:
- Me: PAU, this is Herve, may I help you?
- Him: I would like to purchase a cowl for your Pitt Challenger.
- Me: OK, we have it in stock, cost is $49.00.
- Him: Why so expensive?
- Me: well, this is the price.
- Him: I need any way, so I will buy it.
- Me: To simplify getting your address, did yo buy the plane directly from us, so I can find you info in our records?
- Him: No, it is an Indy RC plane.
- Me: well, I am sorry, but we do not support other companies' planes with our parts.
- Him: So I cannot buy this cowl?
- No, not for a plane from another company.
- Him: after all the engines I bought........?
- Me: we are not associated with BME Engines, and never were.
- Him: criticizing our customer service......
- Me: we actually have well documented very good customer service. But that is for our customers, and we are not in the business of selling parts.
- Him: this is stupid, this effing stupid...effing stupid!
I hung up: I am not willing to take this verbal abuse from any one, and even less so from someone I have no wronged.]
Now, to those who have jumped to conclusion without have any of the facts (very common here):
1- The OP was confirmed to NOT have a BME Aircraft or PAU Airplane (see post #10).
2- We DO support BME Aircraft planes: in fact, a couple of year ago, I ordered a few spare cowls for the 50cc Edge (not produced by PAU), just to support the many customers Max (BME Aircraft) had sold the planes to.
BME Aircraft and PAU , yes!
ISC, Indy RC, and all other XYZ companies out there do not = PAU.
If you insult me on the phone or anywhere else, you are not welcome, and will not get anything from me.
#196
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
ORIGINAL: islandflyer
Why do I need to clarify anything in this mess? Amazing how so many can have such loud opinions without having the facts. Criticize first, get the facts later (if at all) seems to be the method here.
This guy calls:
- Me: PAU, this is Herve, may I help you?
- Him: I would like to purchase a cowl for your Pitt Challenger.
- Me: OK, we have it in stock, cost is $49.00.
- Him: Why so expensive?
- Me: well, this is the price.
- Him: I need any way, so I will buy it.
- Me: To simplify getting your address, did yo buy the plane directly from us, so I can find you info in our records?
- Him: No, it is an Indy RC plane.
- Me: well, I am sorry, but we do not support other companies' planes with our parts.
- Him: So I cannot buy this cowl?
- No, not for a plane from another company.
- Him: after all the engines I bought........?
- Me: we are not associated with BME Engines, and never were.
- Him: criticizing our customer service......
- Me: we actually have well documented very good customer service. But that is for our customers, and we are not in the business of selling parts.
- Him: this is stupid, this effing stupid...effing stupid!
I hung up: I am not will to take this verbal abuse from any one, and even less so from someone I have no wronged.]
Now, to those who have jumped to conclusion without have any of the facts (very common here):
1- The OP was confirmed to NOT have a BME Aircraft or PAU Airplane (see post #10).
2- We DO support BME Aircraft planes: in fact, a couple of year ago, I order a few spare cowls for the 50cc Edge (not produced by PAU), just to support the many customers Max (BME Aircraft) had sold the planes to.
BME Aircraft and PAU , yes!
ISC, Indy RC, and all other XYZ companies out there do not = PAU.
If you insult me on the phone or anywhere else, you are not welcome, and will not get anything from me.
ORIGINAL: Maybe Islandflyer will chime in and clarify,, if the OP had a stated he had a BME would he have sold him the cowl, and does the original owner matter or not. Guys might want to know before purchasing a used plane.
This guy calls:
- Me: PAU, this is Herve, may I help you?
- Him: I would like to purchase a cowl for your Pitt Challenger.
- Me: OK, we have it in stock, cost is $49.00.
- Him: Why so expensive?
- Me: well, this is the price.
- Him: I need any way, so I will buy it.
- Me: To simplify getting your address, did yo buy the plane directly from us, so I can find you info in our records?
- Him: No, it is an Indy RC plane.
- Me: well, I am sorry, but we do not support other companies' planes with our parts.
- Him: So I cannot buy this cowl?
- No, not for a plane from another company.
- Him: after all the engines I bought........?
- Me: we are not associated with BME Engines, and never were.
- Him: criticizing our customer service......
- Me: we actually have well documented very good customer service. But that is for our customers, and we are not in the business of selling parts.
- Him: this is stupid, this effing stupid...effing stupid!
I hung up: I am not will to take this verbal abuse from any one, and even less so from someone I have no wronged.]
Now, to those who have jumped to conclusion without have any of the facts (very common here):
1- The OP was confirmed to NOT have a BME Aircraft or PAU Airplane (see post #10).
2- We DO support BME Aircraft planes: in fact, a couple of year ago, I order a few spare cowls for the 50cc Edge (not produced by PAU), just to support the many customers Max (BME Aircraft) had sold the planes to.
BME Aircraft and PAU , yes!
ISC, Indy RC, and all other XYZ companies out there do not = PAU.
If you insult me on the phone or anywhere else, you are not welcome, and will not get anything from me.
#198
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RE: Performance Aircraft Unlimited - Are you kidding me...you can't be seriuos
F4U.
You have an obsolete/out of production model. Find a cowl for it and make a mold. Its very easy.
Will probably cost less than $50.00 to mold. The lay up is very easy and cheap. Not counting labor. It's your fun time, right?
This is why I make my own stuff. Nothing is ever obsolete until i get tired of it.
steve
You have an obsolete/out of production model. Find a cowl for it and make a mold. Its very easy.
Will probably cost less than $50.00 to mold. The lay up is very easy and cheap. Not counting labor. It's your fun time, right?
This is why I make my own stuff. Nothing is ever obsolete until i get tired of it.
steve