Giant Scale Gasser, I am in your corner. Years ago when I was a new pilot for UAL, 1968, Looking at a furlough, I opened a Hobby Shop, NW Highway, Mt. Prospect, IL.
Well, Aero Sports became very successful. However one of my reasons to close it, 1978/9 was simply because I wanted the time to play, rather than work,
and the future looked bright as I went up the PILOT seniority chain.
OTOH A very main reason was getting ripped off by those "modelers" that did not mind walking out the door with small items in their pockets or larger items under their coat, especially in the colder months. I gave good discounts and donated to clubs. I paid my part timers as well as I could and still keep the doors open with some growth.
I never took any salary or bonus out of the store's profits. HOWEVER EMPLOYEES AND FRIENDS CERTAINLY TOOK A MORE-THAN-A-FAIR SHARE. [:@]
As one who was a USAF Officer (pilot), then an airline pilot, I was totally oblivious to such theft. It was heart-breaking when a friend, employee or customer "friend" got caught stealing, both cash and/or merchandise, or failed to get to work on time when I was working my real job and they knew I was not going to be in the store.
Just cash registers in those years, charge cards were done on a press and such. I caught employees taking cash out when they were closing up at night, and all these guys were basically model airplane folks that I considered each a friend, until $$#@&%%$. LONG STORIES!
As far as eBay, I have been screwed a couple times. One is rather funny. The item was an older model Super Tigre .61 advertised as a "Black Head". Now I had never heard of a "Black Head" in all my days as a ST-liker. I had to have it. Well guess what! They had simply painted a blue-head black. I never contested it but I never again wanted anything from that source.
Another was a guy selling glow plugs by the card, like a dozen or such on a card. I won a couple cards and paid the amount. No glow plugs ever came and no responses to my emails were ever answered. Pay Pal covered my payments as eBay checked it out. I received, at different times, different sellers ?? (same local area) two kits, and each were boxes of SCRAP balsa. I never contested them as it was not worth the effort.
Al in all, there are a lot of people out there that will rip others off. Rather sad, it is, but that is today's world. Honesty and being straight seems to not be taught in the home as it was when I was a youngster. Neither my mom, nor my dad ever put up with other than honesty. Ain't like that now. IMO, condoling dishonesty is as bad as being dishonest. So Hang in There friend!