Airnarc

Checking to see if anyone else has had problems with RC Expert on-line store regarding receiving an order. I ordered a helicopter fuselage on May 7, 2013. Each time I check the status it shows "preparing for dispatch". It's now May 26 and I haven't received the order. Each time I e-mail them I get a response a few days later, so someone is there answeromg e-mails. The latest e-mail stated that the fuselage that I ordered was the last one in stock and it was "a bit damaged". They offered to send a different fuselage and I agreed to accept that one, but still no indication that they have sent it. Looking for any history on this vendor to see if they are reliable.