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I Need HELP FROM ADMIN!!!

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Old 10-15-2013, 07:35 PM
  #1
Traxxas_Man_KY
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Default I Need HELP FROM ADMIN!!!

I posted a Traxxas Revo for sale tonight. I thought the add wasn't posting correctly only to find out it posted 3 times! And charged me 3 times!. I deleted two of the adds, but I'm sure the money for them was still charged. How do I get refund for the other two adds?
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Old 10-16-2013, 01:34 AM
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scale only 4 me
 
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Find JWN in this section,, he's the man to ask
http://www.rcuniverse.com/forum/mark...ns-problem-63/
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Old 10-16-2013, 06:16 AM
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RCKen
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I've sent a message to our Marketplace Manager advising him of your issue. You should hear from him today and he'll get you taken care of.

Ken
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Old 10-16-2013, 09:52 AM
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JWN
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If you see an error when you submit an ad, please do not click Refresh or Back and Submit again as this will result in additional ad submissions. Instead, go first to the My Ads page and verify your ad has been submitted. If it has not, click Post Ad, then Resume and you will see your unsubmitted ad listed and awaiting you to resubmit it. In this way, you will not receive multiple charges for what you intended to be a single ad submission.

I have requested our accounting department refund you for the two duplicate ads.
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