I too like long walks on the beach and pina colada's. .... you know the song if your retired.
HK isn't as bad as banana but still a hassle if real service is ever needed to resolve a problem. They are way to inconsistent to deserve an inch of credit! So, here we have one
customer who did get "credit " after 6 weeks and a couple others with numerous orders but mention nothing of needing real service. I've only got about 20 orders with them and MOST have shipped and arrived just fine. I did receive a bad batch of lipo's once and got screwed by HK. No help at all and I had to eat it! As long as the package gets from A to B and arrives intact and as ordered, PAID FOR ect... then there is NO real testament to service here since all they have to do is box it and put it in the hands of a carrier. Its only when a real issue arises requiring technical customer service ( human brain ) that HK typically fails. Just because one guy praises them for getting a credit, doesn't make up for the other million who haven't.
Im an HK customer, not a troll. I got my latest HK purchase in the mail yesterday, Dynam Dynamic S. Its missing screws and a busted leading edge on a wing half. Do you thing for one second, Im calling HK for and expecting to receive customer service as most any distributor would provide ??? LMAO if you do! If this plane came from tower, horizon or one of the other REPUTABLE distributors in the US, it would be a quick simple call to handle, with a short time frame to resolve. Luckily I have a very nice shop with plenty of extras to fix these small issues.