Originally Posted by dirtybird
They can just open the new kit and send you the horns. Either way they wind up with a kit short the horns. If they don't do that I would contact paypal.
Does this kit require some kind of special or propitiatory control horns? If not, I am sure they can get their hands one a few without having the open up a new kit. If the horns are indeed unique, I agree with dirtybird, they should open a new kit and mail the horns to you for a few bucks,rather than asking you to pay $30 shipping. They would also need to pay to ship the new kit to you. How does this make financial sense for the vendor?!
Another option would be to contact Dynam RC directly. They may be willing to send you a few control horns. Be sure to let them know what nitroplanes.com said. I am sure the would be curious to know how what kind of treatment their customers are receiving.