Register

If this is your first visit, please click the Sign Up now button to begin the process of creating your account so you can begin posting on our forums! The Sign Up process will only take up about a minute of two of your time.

Results 1 to 11 of 11

  1. #1

    Join Date
    Oct 2011
    Location
    West IslandQuebec, CANADA
    Posts
    26
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback

    HobbyKing problems

    Every time I try to buy something at Hobbyking they don t accept my Visa card although my card is good. I enter my card information and it says "paid" and then when I check the status of my order a day later it says "unpaid". This has happened twice already and on both occasions I just asked for a refund which took about 1 month. Last week I tried again and it said my card had to be checked by Visa for a confirmation. This is very frustrating. Has anybody had the same experience. I only buy batteries and Esc s because they are so cheap at Hobbyking. Otherwise I use Towers. They always have everything in stock and ship immediately and there is never any problem using my Visa card. The only problem is that their electronics,batteries etc. are not cheap. I wish they had competitive prices on Lipos and NIMH batteries and I would never bother with Hobbyking ever again. I guess you get what you pay for-low prices and poor service or problems paying.

  2. #2

    Join Date
    Dec 2002
    Location
    Alpharetta, GA
    Posts
    735
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Never had a problem using CC through PayPal...........did they ever give you a reason for a cc card going into reverse, a paid/not paid reverse is strange indeed.

  3. #3

    Join Date
    May 2003
    Location
    Moreno Valley, CA
    Posts
    2,413
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I dont use HK but almost weekly someone is posting on RCU about how they were scammed by HK, Do a search and you find a lot of discussion on RCU about
    HK.
    Ira d

  4. #4

    Join Date
    Jul 2007
    Location
    Warner Robins, GA
    Posts
    1,035
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Visa has some sort of "protection" scheme in place. One of the trip items is a purchase via the internet at certain times of night.
    Another one was a number of transactions via the internet in a short period of time.
    Other than that Visa would not disclose details.

    In the US there can be another problem. Some hobby suppliers have what looks like a domestic transaction via pay pal.
    In actual fact, the paypal pay to account may be an overseas account. The buyer doesn't necessarily find this out until the final CC card
    billing shows a "foreign transaction" fee, imposed even though the transaction is in US dollars.

  5. #5

    Join Date
    Oct 2011
    Location
    West IslandQuebec, CANADA
    Posts
    26
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I contacted Visa and they informed me that Hobbyking is not currently connected with Visa. What a loser operation.I have joined "Verified by Visa" and that made no difference. I have tried to re-order 10 times today and still Hobbyking cannot process the order--unbelievable.

  6. #6

    Join Date
    May 2005
    Location
    Sterling, VA
    Posts
    951
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I am surprised to hear that they will not accept your payment. I have never heard of Hobby King not taking money, refunding it is where they seem to have some great difficulty.

    I just read a post in which the guy said they took his money in ten seconds but there was a problem with the order that required him to file a Pay Pal dispute. Even after Pay Pal told them to give him a refund they said it would take several weeks. I never heard of anyone else who does business like that.
    RC Aircraft/ Three Laws Safe.

  7. #7
    flyinwalenda's Avatar
    Join Date
    Oct 2009
    Location
    Northeast, PA
    Posts
    2,474
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Try Glacier lipos from RC Buddy. There are better places to buy those items than HK. You may pay a little more but You are getting a better product supported by a way better company.
    Brian Ray

  8. #8
    Moderator AMA 74894's Avatar
    Join Date
    Jun 2002
    Location
    Spicer, MN
    Posts
    1,162
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Quote Originally Posted by flyinwalenda View Post
    Try Glacier lipos from RC Buddy. There are better places to buy those items than HK. You may pay a little more but You are getting a better product supported by a way better company.
    THANK YOU flyinwalenda! RCBuddy is not a company I was aware of... at the end of the day if I've gotta spend an extra $15 to stay out of HK's hands then I'm a happy camper.

    (valuehobby.com is another one I prefer to use)

    +1 topspin also... HK NOT taking your money isn't the problem most folks report
    Jim Buzzeo AMA 74894
    P-51 Mustang Brotherhood #37
    Balsa USA Brotherhood #57
    Sig Brotherhood #95

  9. #9
    DavidAgar's Avatar
    Join Date
    Dec 2001
    Location
    Battle Ground, WA
    Posts
    4,839
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I have to agree with the you get what you pay for attitude. I had a buddy of mine get me some 4 cell 4000 ma Lipos when he ordered from Hobby KIng. I just had bought a set of them from my local hobby shop a month or so before for $25.00 more than Hobby King. Giving credit where credit is due, they arrived within a week. Then the problem became apparent. Both batteries were bad and would not take a charge and the cells were all over the chart as far as voltage goes. One of them started to puff up while charging. As they say, the batteries went to the salt water and I learned a lesson....Cheaper is not always better.....
    If the screw ain\'t loose then things ain\'t normal.

    Dave Agar
    AMA#97144

  10. #10
    flyinwalenda's Avatar
    Join Date
    Oct 2009
    Location
    Northeast, PA
    Posts
    2,474
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    Quote Originally Posted by AMA 74894 View Post
    THANK YOU flyinwalenda! RCBuddy is not a company I was aware of... at the end of the day if I've gotta spend an extra $15 to stay out of HK's hands then I'm a happy camper.

    (valuehobby.com is another one I prefer to use)

    +1 topspin also... HK NOT taking your money isn't the problem most folks report
    Sure ! If you ever saw/heard of Gens Ace lipos the Glaciers are made to the same specs/in the same factory except they don't have the metal plates in them. However they are sold by a better company than the GensAce and work just as well.
    I ordered from HK about 5-6 years ago but that was the last. Their Turnigy lipos are good but again there are much better choices out there now for lipos offered by much better companies.
    Brian Ray

  11. #11

    Join Date
    Feb 2005
    Location
    MUNDELEIN, IL
    Posts
    1,574
    Gallery
    My Gallery
    Models
    My Models
    Ratings
    My Feedback
    I really like my Glacier lipos. Excellent performance, very low IR, and good prices too
    #26 Club Saito (2) FA-62's, FA-90TS, FA-120R3, FA-125a
    -Glowhead Brother #2 -


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT -6. The time now is 02:50 AM.

SEO by vBSEO 3.6.1 ©2011, Crawlability, Inc.