Hobby king warning usa warehouse purchase
08-28-2014, 11:56 AM
#101
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FREE!!!
As if one's labor in taking care of something that should not of happened if Free, instead of making money at some job or effort, plus personal enjoyment when not.
HKc has expressed at least devious actions.
My first order years past came with a sender name of a sister I did not know I had in *China, along with my last name from my order. Workaround Tariff charges.
Jared
*My father was in the Navy in the late 1920's and was quite active in China, espescailly along the Yangtze river, so I am confident I have more relatives then aware of
As if one's labor in taking care of something that should not of happened if Free, instead of making money at some job or effort, plus personal enjoyment when not.
HKc has expressed at least devious actions.
My first order years past came with a sender name of a sister I did not know I had in *China, along with my last name from my order. Workaround Tariff charges.
Jared
*My father was in the Navy in the late 1920's and was quite active in China, espescailly along the Yangtze river, so I am confident I have more relatives then aware of
08-29-2014, 08:33 AM
#105
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I think a lot of you guys are dreaming that HK's business is going to dry up because of some posts and silly rants here. HK's recent expansion with another center in the US doesn't indicate the tent is folding soon.
PayPal does have some influence over a merchant's transactions but believe me they infrequently lose money, what bank does? Any merchant having an active PayPal account has refund monies deducted from their account almost as quickly as they refund to you. The merchant is notified of the dispute and can accept or reject the refund. It is likely HK accepted the refund deduction rather let the dispute remain open over $30.00 and a customer who refuses to follow the return policy.
So the OP here got his money back, HK lost money and he got to keep merchandise that technically isn't his. Must be proud of setting such a fine example.
PayPal does have some influence over a merchant's transactions but believe me they infrequently lose money, what bank does? Any merchant having an active PayPal account has refund monies deducted from their account almost as quickly as they refund to you. The merchant is notified of the dispute and can accept or reject the refund. It is likely HK accepted the refund deduction rather let the dispute remain open over $30.00 and a customer who refuses to follow the return policy.
So the OP here got his money back, HK lost money and he got to keep merchandise that technically isn't his. Must be proud of setting such a fine example.
08-29-2014, 09:57 AM
#106
Amazing how many folks can't/don't read or read and can't comprehend. The OP followed HK's policy for missing items. He then wanted to return it to the warehouse where he bought it and was refused. Here is the first line of the HK return policy : " If you are not happy with your hobbyking.com® product you may return it back to the any of our warehouses for a full refund on the products price."
As far as HK wanting their junk back after the dispute has been resolved......HK should send the customer a prepaid shipping label.
As far as HK wanting their junk back after the dispute has been resolved......HK should send the customer a prepaid shipping label.
08-29-2014, 11:14 AM
#107
My Feedback: (243)
I read and comprehend better than most, thank you.
I stated in a previous post that HK should have been reminded of their return policy if the item purchased by the OP fell within current return policy guidelines. I know their guidelines changed at some point as it used to state items need be returned to the Chinese warehouse at buyer’s expense.
If the item in question was purchased under current guidelines then HK’s representative had their HUA and further communications higher up was warranted. Should anyone have to do that? No, but if we’re talking principle here it is a proper step. HK can do better but then so can customers by providing them feedback.
The OP is upset, we get it. But then repeating an adolescent phrase post after post reveals a lot.
I stated in a previous post that HK should have been reminded of their return policy if the item purchased by the OP fell within current return policy guidelines. I know their guidelines changed at some point as it used to state items need be returned to the Chinese warehouse at buyer’s expense.
If the item in question was purchased under current guidelines then HK’s representative had their HUA and further communications higher up was warranted. Should anyone have to do that? No, but if we’re talking principle here it is a proper step. HK can do better but then so can customers by providing them feedback.
The OP is upset, we get it. But then repeating an adolescent phrase post after post reveals a lot.
08-29-2014, 03:53 PM
#109
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Wow Plane Jim........ I've counted 20......that's 20!.......posts by you alone!
HOLY CRAP!
Lets say you spent about 5 minutes on each.....that's closing in on 2 hours of your time spent defending ....$33 + $8 = $41 + your pride too...and to even go so far as to change the location of where you live to "Hobby King sucks"... Really? Just to make it clear your done with Hobby King?.... Geez dude.....one post would have been enough for petes sake.
Give it a rest you guys.....Its clear using Hobby King is like russian roullette with a 50 round revolver. Choose to play or don't. Your all big boys. Own your decision and quit the crying.....my goodness.
HOLY CRAP!
Lets say you spent about 5 minutes on each.....that's closing in on 2 hours of your time spent defending ....$33 + $8 = $41 + your pride too...and to even go so far as to change the location of where you live to "Hobby King sucks"... Really? Just to make it clear your done with Hobby King?.... Geez dude.....one post would have been enough for petes sake.
Give it a rest you guys.....Its clear using Hobby King is like russian roullette with a 50 round revolver. Choose to play or don't. Your all big boys. Own your decision and quit the crying.....my goodness.
Last edited by 52jaws; 08-29-2014 at 04:03 PM.
08-29-2014, 07:12 PM
#111
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Not a shill at all just a fellow who owns an operates two businesses that provide a good retirement income. I know how businesses operate and why there has to be rules and processes for running them. Some of those rules are to keep the inmates from running the asylum. And there are times when we no longer want to do business with certain inmates.
Hobby King will flourish as long as there are folks who want to purchase their products, with or without some folks participation and attitude. Someone once said when one realizes they are digging themselves into a deep hole, stop digging!
This is a hobby, enjoy it. I do.
Hobby King will flourish as long as there are folks who want to purchase their products, with or without some folks participation and attitude. Someone once said when one realizes they are digging themselves into a deep hole, stop digging!
This is a hobby, enjoy it. I do.
08-30-2014, 08:54 PM
#112
HK could get all the feedback they need right here on RCU, but it's a sucky company run by an Australian that wants to stay out of reach of the FTP laws, patent laws, and intrastate wire fraud laws.
One must realize why they wanted the radio shipped back to China in stead of the suspect USA Warehouse. First they would just hope the purchaser would just forget about it and not go through the trouble. Next, it would give HK time to get outside the Paypay and Credit Card time period.
Anthony Hand, the Australian owner of HK, is not really a businessman as much as a con man. If he was a business man, he would follow Tower Hobbies business plan and policies.
And besides, if you shop around you can find prices just as good else where. Beware of shills, HK pays cash for their services.
One must realize why they wanted the radio shipped back to China in stead of the suspect USA Warehouse. First they would just hope the purchaser would just forget about it and not go through the trouble. Next, it would give HK time to get outside the Paypay and Credit Card time period.
Anthony Hand, the Australian owner of HK, is not really a businessman as much as a con man. If he was a business man, he would follow Tower Hobbies business plan and policies.
And besides, if you shop around you can find prices just as good else where. Beware of shills, HK pays cash for their services.
08-31-2014, 06:16 AM
#113
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Well, that Bull won't carry far in the US
HKc has an Ebay store
Here is there return policy, notice anything goofy?
[h=3]Return policy[/h]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH="width: 33%"] After receiving the item, contact seller within
[/TH]
[TH="width: 33%"] Refund will be given as
[/TH]
[TH="width: 33%"] Return shipping
[/TH]
[/TR]
[TR]
[TD="class: rpTblColm, width: 33%"] 14 days
[/TD]
[TD="class: rpTblColm, width: 33%"] Money back
[/TD]
[TD="class: rpTblColm, width: 33%"] Buyer pays return shipping
[/TD]
[/TR]
[/TABLE]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH] Return policy details
[/TH]
[/TR]
[TR]
[TD] If you are not happy with the item, you may return it for a full refund on the price of the product. This must be done within 7 days of the purchase arriving and the product must be in new condition with original packaging and all included accessories. Returning Shipping Cost will be paid by buyer.
[/TD]
[/TR]
[/TABLE]
HKc has an Ebay store
Here is there return policy, notice anything goofy?
[h=3]Return policy[/h]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH="width: 33%"] After receiving the item, contact seller within
[/TH]
[TH="width: 33%"] Refund will be given as
[/TH]
[TH="width: 33%"] Return shipping
[/TH]
[/TR]
[TR]
[TD="class: rpTblColm, width: 33%"] 14 days
[/TD]
[TD="class: rpTblColm, width: 33%"] Money back
[/TD]
[TD="class: rpTblColm, width: 33%"] Buyer pays return shipping
[/TD]
[/TR]
[/TABLE]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH] Return policy details
[/TH]
[/TR]
[TR]
[TD] If you are not happy with the item, you may return it for a full refund on the price of the product. This must be done within 7 days of the purchase arriving and the product must be in new condition with original packaging and all included accessories. Returning Shipping Cost will be paid by buyer.
[/TD]
[/TR]
[/TABLE]
08-31-2014, 07:24 AM
#114
Well, that Bull won't carry far in the US
HKc has an Ebay store
Here is there return policy, notice anything goofy?
Return policy
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH="width: 33%"] After receiving the item, contact seller within[/TH]
[TH="width: 33%"] Refund will be given as[/TH]
[TH="width: 33%"] Return shipping[/TH]
[/TR]
[TR]
[TD="class: rpTblColm, width: 33%"] 14 days[/TD]
[TD="class: rpTblColm, width: 33%"] Money back[/TD]
[TD="class: rpTblColm, width: 33%"] Buyer pays return shipping[/TD]
[/TR]
[/TABLE]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH] Return policy details[/TH]
[/TR]
[TR]
[TD] If you are not happy with the item, you may return it for a full refund on the price of the product. This must be done within 7 days of the purchase arriving and the product must be in new condition with original packaging and all included accessories. Returning Shipping Cost will be paid by buyer.[/TD]
[/TR]
[/TABLE]
HKc has an Ebay store
Here is there return policy, notice anything goofy?
Return policy
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH="width: 33%"] After receiving the item, contact seller within[/TH]
[TH="width: 33%"] Refund will be given as[/TH]
[TH="width: 33%"] Return shipping[/TH]
[/TR]
[TR]
[TD="class: rpTblColm, width: 33%"] 14 days[/TD]
[TD="class: rpTblColm, width: 33%"] Money back[/TD]
[TD="class: rpTblColm, width: 33%"] Buyer pays return shipping[/TD]
[/TR]
[/TABLE]
[TABLE="class: rpTbl, width: 99%"]
[TR]
[TH] Return policy details[/TH]
[/TR]
[TR]
[TD] If you are not happy with the item, you may return it for a full refund on the price of the product. This must be done within 7 days of the purchase arriving and the product must be in new condition with original packaging and all included accessories. Returning Shipping Cost will be paid by buyer.[/TD]
[/TR]
[/TABLE]
[TABLE]
[TR]
[TD] [/TD]
[/TR]
[TR]
[TD="bgcolor: #999999"]Returns & refunds
[/TD]
[/TR]
[TR]
[TD] If you are not happy with your hobbyking.com® product you may return it back to the any of our warehouses for a full refund on the products price. This must be done within 30 days of the purchase and the product must be in new condition with original packaging and all included accessories. Our service centers do not accept crash damaged parts or items that have been modified.
*If the original packaging has been opened, we will refund 80% of the products purchase price to cover repacking and Q.C. rechecking costs. We do not refund shipping costs.
The warranty period for Lithium Based batteries is 30 days unless otherwise stated in the product listing.
BESC and electronic components are tested for correct polarity and voltage use prior to being replaced. We will repair or replace items based on our study of the product once it is returned to one of our warranty centers. hobbyking.com® accepts no responsibility for the improper installation and use of purchased products. Should your product be faulty, please click on the link below to have it sent back.
Warranty Support Page
Products MUST be returned to us for inspection.
Liability of the product is restricted to the sale price of the product.[/TD]
[/TR]
[/TABLE]
08-31-2014, 02:44 PM
#115
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What a joke.
So, parts arrive. Not what ordered/broken/doesn't work: So pay to send it back, then pay 20% off the top then pay original shipping.............For Junk
Meanwhile this whole process has already been well planned to work outside PayPal and some CC time limits.
Good Sham
I really doubt I will ever order anything again from HKc from China.
Perhaps from US
Most likely, if ever, then only the Ebay site as there is far more limited protection
Jared
So, parts arrive. Not what ordered/broken/doesn't work: So pay to send it back, then pay 20% off the top then pay original shipping.............For Junk
Meanwhile this whole process has already been well planned to work outside PayPal and some CC time limits.
Good Sham
I really doubt I will ever order anything again from HKc from China.
Perhaps from US
Most likely, if ever, then only the Ebay site as there is far more limited protection
Jared
09-02-2014, 09:03 PM
#116
I think a return for broken or missing parts should be the cost of HK, not the purchaser. If it's Hobby Krap's fault, then it should be Hobby Krap's expense. But HK doesn't think that way. If HK can screw you , HK WILL!!!! And HKs shills will defend them to the death, regardless of how much at fault HK is.
AND, if these posts about the crooked business practices of Hobby Krap prevent just one fellow hobbyist from getting swindled, screwed and flambayed by HK, it's worth the 20 or 30 posts made by any one poster. AND, the shills can complain all they want, they are seen for what they are.
So all you shills can go collect your 30 pieces of silver. (we know who you are)
AND, if these posts about the crooked business practices of Hobby Krap prevent just one fellow hobbyist from getting swindled, screwed and flambayed by HK, it's worth the 20 or 30 posts made by any one poster. AND, the shills can complain all they want, they are seen for what they are.
So all you shills can go collect your 30 pieces of silver. (we know who you are)
09-03-2014, 10:33 AM
#117
My Feedback: (243)
Never said HK was faultless and the difficulties some fellows have had illustrates the point. But I have yet to see any proof their business model is to screw over people.
One thing there is plenty of in this thread though is:
paranoia
[par-uh-noi-uh] /ˌpær əˈnɔɪ ə/
noun 1. baseless or excessive suspicion of the motives of others.
Cheers.
One thing there is plenty of in this thread though is:
paranoia
[par-uh-noi-uh] /ˌpær əˈnɔɪ ə/
noun 1. baseless or excessive suspicion of the motives of others.
Cheers.
09-03-2014, 11:16 AM
#118
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"Perfect Paranoia is Perfect Awareness"
Now, this may not be "Nice" for some Id's
I personally see little difference in attack by alleged shills then from attacks towards alleged shills!
Now, this may not be "Nice" for some Id's
I personally see little difference in attack by alleged shills then from attacks towards alleged shills!
09-04-2014, 03:45 AM
#121
I think a return for broken or missing parts should be the cost of HK, not the purchaser. If it's Hobby Krap's fault, then it should be Hobby Krap's expense. But HK doesn't think that way. If HK can screw you , HK WILL!!!! And HKs shills will defend them to the death, regardless of how much at fault HK is.
AND, if these posts about the crooked business practices of Hobby Krap prevent just one fellow hobbyist from getting swindled, screwed and flambayed by HK, it's worth the 20 or 30 posts made by any one poster. AND, the shills can complain all they want, they are seen for what they are.
So all you shills can go collect your 30 pieces of silver. (we know who you are)
AND, if these posts about the crooked business practices of Hobby Krap prevent just one fellow hobbyist from getting swindled, screwed and flambayed by HK, it's worth the 20 or 30 posts made by any one poster. AND, the shills can complain all they want, they are seen for what they are.
So all you shills can go collect your 30 pieces of silver. (we know who you are)
This is True!
09-04-2014, 12:45 PM
#123
I really wasn't seeking approval or creditability -just trying to warn fellow modelers. I was HK customer for years and never had a problem-but what I do have a problem with is the business practice of basically if you have a problem with your order such as -we don't ship everything in the box -we hope you just go away" because we will make you spend more money to maybe get it right!
They have no value to me anymore and I will not buy from them-I have lost all trust.-thanks
They have no value to me anymore and I will not buy from them-I have lost all trust.-thanks
09-04-2014, 09:14 PM
#124
[h=6][FONT=Verdana, Arial, Helvetica, sans-serif;margin-left: 187px;]These are Hobby Kraps own words, which I find only one part true. Jesi Chan Customer Service Manager. And only part of that statement is true. "Jesi Chan .... Manager", the other three words don't belong in the sentence.
As for the rest of the paragraph, It is all FLUFF ! ! ! None of it is true.
Jesi Chan[/FONT] Customer Service Manager[/h] Jesi's motto; "make every customer happy!". Jesi works tirelessly with our international customer service teams to bring joy and peace to all those that shop with us. Whether its a late parcel or broken battery, Jesi's team will be sure to take care of you. Jesi's biggest achievements are the setting up of our global Customer Service Office and managing our would wide network of product support specialists.
So Jim, Did Jesi Chan bring you "Joy and Peace"?
They can't even get their own copy right, Note the underline, "our would wide"
They can't help themselves, much less the customers that they have ripped off.
So all you new guys looking to get into the hobby and want to spend that hard earned money. Do your research and spend your money with suppliers that you can trust. If you look around, you will find prices for products of better quality for less.
One thing one must look at is life of the product. You can buy a cheap $7.00 servo from HK, and it might last up to 6 months. Or you can buy a $12.00 Hitec servo, and it would last years.
Now we will hear from the shills and they will tell us how they just use the cheap HK servos in their little foamies. So how do you save any money if you spend $100 on a foamy, and then destroy it when a cheap HK servo craps outs? So why not just put a $12.00 Hitec servo in the $100 foamy and fly it for several years or until you dumb thumb it. Damn, you just saved a $100. bucks.
Here is another one of the shills fallacies. " Their orange receivers are so cheap, I can afford to throw away the 2 out of 5 that arrive DOA, (dead on arrival)." If you throw away 2 out of 5 receivers how are you saving any money?
One one more Shill defense, " I just spend money that I can afford to lose and I just buy the little things." By the time they spend the outrageous shipping fees, how are they saving any money?
At least with Tower Hobbies, they ship for FREE on orders over $100, and it you have a problem, they have GREAT customer service.
I will never waste my money on Hobby Krap.
As for the rest of the paragraph, It is all FLUFF ! ! ! None of it is true.
Jesi Chan[/FONT] Customer Service Manager[/h] Jesi's motto; "make every customer happy!". Jesi works tirelessly with our international customer service teams to bring joy and peace to all those that shop with us. Whether its a late parcel or broken battery, Jesi's team will be sure to take care of you. Jesi's biggest achievements are the setting up of our global Customer Service Office and managing our would wide network of product support specialists.
So Jim, Did Jesi Chan bring you "Joy and Peace"?
They can't even get their own copy right, Note the underline, "our would wide"
They can't help themselves, much less the customers that they have ripped off.
So all you new guys looking to get into the hobby and want to spend that hard earned money. Do your research and spend your money with suppliers that you can trust. If you look around, you will find prices for products of better quality for less.
One thing one must look at is life of the product. You can buy a cheap $7.00 servo from HK, and it might last up to 6 months. Or you can buy a $12.00 Hitec servo, and it would last years.
Now we will hear from the shills and they will tell us how they just use the cheap HK servos in their little foamies. So how do you save any money if you spend $100 on a foamy, and then destroy it when a cheap HK servo craps outs? So why not just put a $12.00 Hitec servo in the $100 foamy and fly it for several years or until you dumb thumb it. Damn, you just saved a $100. bucks.
Here is another one of the shills fallacies. " Their orange receivers are so cheap, I can afford to throw away the 2 out of 5 that arrive DOA, (dead on arrival)." If you throw away 2 out of 5 receivers how are you saving any money?
One one more Shill defense, " I just spend money that I can afford to lose and I just buy the little things." By the time they spend the outrageous shipping fees, how are they saving any money?
At least with Tower Hobbies, they ship for FREE on orders over $100, and it you have a problem, they have GREAT customer service.
I will never waste my money on Hobby Krap.
09-05-2014, 03:07 AM
#125
no exaggerations there,,,
Jim,,
live and learn, I haven't bought anything from HK in almost 3 years, I'm one of the luck ones that got off without a hitch, their problems are well documented.
I just don't appreciate the inflammatory accusatory exaggerations of this HK haters club, it's just so old.
Jim,,
live and learn, I haven't bought anything from HK in almost 3 years, I'm one of the luck ones that got off without a hitch, their problems are well documented.
I just don't appreciate the inflammatory accusatory exaggerations of this HK haters club, it's just so old.