Ripped off By Hobby King!!!
#153
Join Date: May 2005
Location: Sterling,
VA
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HK is like Walmart.. if you want cheap we all go there… if you want customer service or don’t want the aggravation associated with shopping in wallymart then spend a few more bucks for whatever you want and go somewhere else. You do have a choice. HK has their rules posted in very plain black and white. Nothing hidden. If you order from them you have to agree to the terms. If you buy things from them you take a risk. I see guys with muffed up orders missing a part keep the product they ordered, then get a refund for their entire order via PayPal or CC and they still bash them. Kind of reminds me of someone who complains to the proprietor of a restaurant about mediocre service then manages to get their entire meal refunded and still bashes the place afterward..
By the way, isn't the US PR firm they hired in or near Hicksville? Just the fact that they had to hire someone like that should be a huge red flag to anyone even thinking about doing business with them.
#154
You can't contact HK by phone or direct email but only through their online chat service, They do this on purpose to stall your claims when you have a problem.
#156
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Join Date: Dec 2009
Location: hicksville,
NY
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Yeah you make my top spin alright. You should be happy you have hobby king. What might you have to complain about otherwise? Hicksville is where I live. that makes me an employee now. You just can’t accept the fact that some people do not have an issue with this vendor. These threads all track the same way with the same people then as soon as a happy camper chimes in, kapow... I read the terms and conditions. They are about as granular as any other vendor out there. Tower makes gobs of money on what they sell so they can afford to give away items at their discretion. Show me in tower's terms where it says it will replace or refund anything that you claim as missing. They do it because they charge enough that they can afford to pitch some money away.
Oh BTW I just got my 10th order this year from the east US warehouse.... 4000 mah LIPO for 11 bucks.. Tower price 50.00. Last I checked they were were both made in China but Tower sells better stuff, right?
Oh BTW I just got my 10th order this year from the east US warehouse.... 4000 mah LIPO for 11 bucks.. Tower price 50.00. Last I checked they were were both made in China but Tower sells better stuff, right?
So where does it say that if you don't receive your order they will do everything they can to stall you? Where does it say that if a component is missing from your order you must take photographs of the missing component? Where does it say that if a component fails to operate you must provide them with a video of the component not working. All I know is none of the other hobby stores I do business with have a great big laundry list of rules that I have to agree to just to buy something from them. I pay them and they deliver, if something goes wrong they make it good right away and some of them are within pennies of Hobby King on prices.
By the way, isn't the US PR firm they hired in or near Hicksville? Just the fact that they had to hire someone like that should be a huge red flag to anyone even thinking about doing business with them.
By the way, isn't the US PR firm they hired in or near Hicksville? Just the fact that they had to hire someone like that should be a huge red flag to anyone even thinking about doing business with them.
Last edited by jgracco; 05-22-2015 at 03:51 AM.
#157
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Or the other way of looking at it: HK is cheap because they do not invest in customer service, pay me know or pay me later. At least with Tower you know up front what an item costs, with HK at best it is a crap shoot.
#159
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Location: hicksville,
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#162
My Feedback: (109)
Yes it is-this is the PAYPAL response when HK asks you to fill out RMA's on packages not received or fill out USPS claim forms-
We have concluded our investigation into your case andhave decided in your favor.
We were able to recover $64.11 USD and this amount hasbeen credited to you. Please allow fivebusiness days for this adjustment to be posted.
If you are due any additional funds, we will make ourbest effort to recover the balance from the seller.
We have concluded our investigation into your case andhave decided in your favor.
We were able to recover $64.11 USD and this amount hasbeen credited to you. Please allow fivebusiness days for this adjustment to be posted.
If you are due any additional funds, we will make ourbest effort to recover the balance from the seller.
#168
Banned
My Feedback: (8)
No persistence or luck needed, a simple single solitary notification to PP or a CC company does the trick. Lol..."forced to buy"....now HK has the ability to "FORCE" someone to buy from them. Good stuff...
#170
My Feedback: (5)
More wrong, yet again. Funny how all the universal proclamations about how this company operates are from people who don't use them, or used them once.
No persistence or luck needed, a simple single solitary notification to PP or a CC company does the trick. Lol..."forced to buy"....now HK has the ability to "FORCE" someone to buy from them. Good stuff...
No persistence or luck needed, a simple single solitary notification to PP or a CC company does the trick. Lol..."forced to buy"....now HK has the ability to "FORCE" someone to buy from them. Good stuff...
#171
My Feedback: (158)
Hardly. If the average buyer calls pp it's a store credit refund. The buyer has to push HK to refund cash. Either way it's unnecessary hoop jumping . Yes when any company issues you store credit as a "refund" they are indeed forcing you to buy from them again or not buy and leave the money on the table.
#172
My Feedback: (1)
Join Date: Aug 2002
Location: hemet , CA
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therea sucker born every minute and hobby king gets them all it took me 125emails to hobby king to get my engine i sent back to them for repairs> then they gave me credit and kept the engine and then they sent me >>>> i wont tell you how many engins>>> there loss >> but i dont buy anymore from them>>ill pay the the price here in the usa>> or find out how to get what i need>> i think people on this site just put down thing s. for the heck of it
#173
Banned
My Feedback: (8)
Hardly. If the average buyer calls pp it's a store credit refund. The buyer has to push HK to refund cash. Either way it's unnecessary hoop jumping . Yes when any company issues you store credit as a "refund" they are indeed forcing you to buy from them again or not buy and leave the money on the table.
#175
Banned
My Feedback: (8)
Originally Posted by [email protected]
therea sucker born every minute and hobby king gets them all it took me 125emails to hobby king to get my engine i sent back to them for repairs> then they gave me credit and kept the engine and then they sent me >>>> i wont tell you how many engins>>> there loss >> but i dont buy anymore from them>>ill pay the the price here in the usa>> or find out how to get what i need>> i think people on this site just put down thing s. for the heck of it
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