scale only 4 me

My Feedback: (158)

Yes, and you seam to have an obsession,, you might want to get that looked at.

TheEdge

My Feedback: (788)

Ahh, I get it, your saying my obsession is your obsession. Me thinks you just trying to further compliment yourself.

topspin

So where does it say that if you don't receive your order they will do everything they can to stall you? Where does it say that if a component is missing from your order you must take photographs of the missing component? Where does it say that if a component fails to operate you must provide them with a video of the component not working. All I know is none of the other hobby stores I do business with have a great big laundry list of rules that I have to agree to just to buy something from them. I pay them and they deliver, if something goes wrong they make it good right away and some of them are within pennies of Hobby King on prices.

By the way, isn't the US PR firm they hired in or near Hicksville? Just the fact that they had to hire someone like that should be a huge red flag to anyone even thinking about doing business with them.

ira d

You can't contact HK by phone or direct email but only through their online chat service, They do this on purpose to stall your claims when you have a problem.

Duncman

By golly, me thinks old topspin is on top of it, no pun intended!!!!

jgracco

Yeah you make my top spin alright. You should be happy you have hobby king. What might you have to complain about otherwise? Hicksville is where I live. that makes me an employee now. You just can’t accept the fact that some people do not have an issue with this vendor. These threads all track the same way with the same people then as soon as a happy camper chimes in, kapow... I read the terms and conditions. They are about as granular as any other vendor out there. Tower makes gobs of money on what they sell so they can afford to give away items at their discretion. Show me in tower's terms where it says it will replace or refund anything that you claim as missing. They do it because they charge enough that they can afford to pitch some money away.

Oh BTW I just got my 10th order this year from the east US warehouse.... 4000 mah LIPO for 11 bucks.. Tower price 50.00. Last I checked they were were both made in China but Tower sells better stuff, right?

Quote:

Originally Posted by topspin

So where does it say that if you don't receive your order they will do everything they can to stall you? Where does it say that if a component is missing from your order you must take photographs of the missing component? Where does it say that if a component fails to operate you must provide them with a video of the component not working. All I know is none of the other hobby stores I do business with have a great big laundry list of rules that I have to agree to just to buy something from them. I pay them and they deliver, if something goes wrong they make it good right away and some of them are within pennies of Hobby King on prices.

By the way, isn't the US PR firm they hired in or near Hicksville? Just the fact that they had to hire someone like that should be a huge red flag to anyone even thinking about doing business with them.

Duncman

Or the other way of looking at it: HK is cheap because they do not invest in customer service, pay me know or pay me later. At least with Tower you know up front what an item costs, with HK at best it is a crap shoot.

skippy7399

jgracco

I could not agree more with you ...

4*60

My Feedback: (41)

II deal with Tower but the one time I had a problem I spent forever filling out n RMA etc. With HK I once chatted and refunded within moments. It all varies.

scale only 4 me

My Feedback: (158)

On topic question,just for giggles,,

PLANE JIM

My Feedback: (109)

Yes it is-this is the PAYPAL response when HK asks you to fill out RMA's on packages not received or fill out USPS claim forms-


We have concluded our investigation into your case andhave decided in your favor.

We were able to recover $64.11 USD and this amount hasbeen credited to you. Please allow fivebusiness days for this adjustment to be posted.

If you are due any additional funds, we will make ourbest effort to recover the balance from the seller.

PLANE JIM

My Feedback: (109)

hobbyking tries to keep your money and hope you go away and not pursue.

OliverJacob

My Feedback: (12)

No problems at all. Always got the money back.

flyinwalenda

My Feedback: (5)

If you are persistent enough after being lucky enough to get their attention you can get your cc refunded. However for the majority who don't know or give up it's going to be a store credit refund ; forcing the person to buy again from them. A win-win for HK.

Duncman

Funny, all the negativity about HK and only a couple of positives, Guess the vote is tallied and it is.........Hobby King sucks!!!!

ghostofpf1

What are you....13 ??? Same old diatribes by the same people

imgumby

porcia83

My Feedback: (8)

More wrong, yet again. Funny how all the universal proclamations about how this company operates are from people who don't use them, or used them once.

No persistence or luck needed, a simple single solitary notification to PP or a CC company does the trick. Lol..."forced to buy"....now HK has the ability to "FORCE" someone to buy from them. Good stuff...

porcia83

My Feedback: (8)

It worked so well for him, they figure it will work well for them......

flyinwalenda

My Feedback: (5)

Hardly. If the average buyer calls pp it's a store credit refund. The buyer has to push HK to refund cash. Either way it's unnecessary hoop jumping . Yes when any company issues you store credit as a "refund" they are indeed forcing you to buy from them again or not buy and leave the money on the table.

scale only 4 me

My Feedback: (158)

That doesn't stop you from filing a Paypal or Credit Card claim.

[email protected]

My Feedback: (1)

therea sucker born every minute and hobby king gets them all it took me 125emails to hobby king to get my engine i sent back to them for repairs> then they gave me credit and kept the engine and then they sent me >>>> i wont tell you how many engins>>> there loss >> but i dont buy anymore from them>>ill pay the the price here in the usa>> or find out how to get what i need>> i think people on this site just put down thing s. for the heck of it

porcia83

My Feedback: (8)

Hardy right. Again, simple concept. File a complaint with PP or your credit card. I guess some people like the drama and the struggle, or in some cases repeat a story they hear from someone else rather than dealing with the problem effectively. Do they want their money back, or do they just want to fight it out for 5 months and countless e-mails. 125 e-mails (can you imagine 125 e-mails)

[email protected]

My Feedback: (1)

i dont lie belive it or not

porcia83

My Feedback: (8)

You've done your fair share as well. People share their experiences, but in almost every case when they say anything positive about their experiences, they are put down. Since you're active in the threads, have you noticed that? Or, they respond to ridiculous generalizations like "there is a sucker born every minute and HK gets everyone of them", or ask for clarifications when comments don't make sense like : " I sent an engine for repair, they gave me a credit, then it took me 125 e-mails to get the engine back but in the meanwhile they sent me engines...but I won't tell you how many..."

????