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Thanks Horizon Hobby!

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Old 07-12-2002, 12:42 AM
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Traxxas_Tech
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I recently had purchased a Hangar 9 Pro Seal covering iron, and on my last plane, It melted. Thats right, Melted.

Needless to say, I emailed Horizon, they said to send it in.
In less than a Week, I had on my porch a brand new ProSeal Covering iron! No questions asked! That easy! I want to compliment Horizon on a Job well done!
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Old 07-12-2002, 12:52 AM
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Phil Cole
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I had one of those do that too. I couldn't find my purchase receipt, or even remember when I bought it, so I just went and bought another brand, which hasn't melted yet.
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Old 07-12-2002, 02:35 AM
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The LHS said the temperature control module failed.
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Old 07-12-2002, 04:10 PM
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Default Sweet Melissa

Just opened a letter from Horizon this morning. It was the sales rep who took the order for my radio system back in April. There was a part# transposition on the battery at the time of order. A call tag was issued and ti was sent back for the correct one. She is just making sure that all is well and told me not to hesitate if her help is needed in the future. I like that :surprised
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