Sir it was nothing intentional to create a terrible shopping experience for you. And if i have over looked you i am sorry. To make up for the terrible experience you have had i can send you some batteries for free. Anything to make up for the poor service that you received.
Either i can mail them to you or your choice our shipment just came in with our other order of batteries. So i can make them available for you or mail them to you for free.
Please accept my apology.
On Wed, Dec 28, 2011 at 9:39 AM, Charlie <email@example.com> wrote:
I am very unsatisified with your service and professionalism. I came in
twice with cash in hand to purchase something and you had no interest in
helping me. The first time I wanted to buy a rock crawler and you wouldn't
look up from the heli you were building and the second time I called you to
make sure you had the batteries that I wanted and you told me yes. When I
got there you would not get up to look for them, all you did was yell out at
the woman in the shop to look here and look there but when a guy walked in
"thinking about buying a heli" you jumped right up when I had been waiting
for ten minutes for the batteries. Bet he didn't even buy a heli and I had
the money in my pocket to buy the batteries that you told me on the phone
that you had. I'm very unhappy. I will not recommend your shop or services
and will post my unsatisfaction on forums.
from [Offline] Robert Dunn firstname.lastname@example.org
date Wed, Dec 28, 2011 at 2:31 PM
subject Re: Apology from Razor Hobbies and Free Batteries
Images from this sender are always displayed. Don't display from now on.
hide details 2:31 PM (8 hours ago)
We have just been overwhelmed with repairs and i was under a deadline with a few of the repairs while i was shorthanded. I did find the other batteries that we could not find while you were here the other day. Our other battery order just came in as well.
Please give me a call so i can arrange to give the free batteries to you to make up for the bad experience.
But as stated before I am extending 2 battery packs to you for free of the 2200mah size.