Castle Creations Phoenix Ice HV... send them in to CC.
12-01-2011, 10:39 AM
#152
RE: Castle Creations Phoenix Ice HV... send them in to CC.
ORIGINAL: mups53
Thanks Dave and Woodie. I called and got a response from the operator. My order is in the Q. Mike
Thanks Dave and Woodie. I called and got a response from the operator. My order is in the Q. Mike
Glad to help out a little!
12-01-2011, 01:24 PM
#153
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Location: Lindfieldnsw, AUSTRALIA
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RE: Castle Creations Phoenix Ice HV... send them in to CC.
ORIGINAL: mups53
Hey guys does anyone have a suggestion of what I can do to get my ESC's back?
I sent in 3 HV80Ice'son October 11th. After 5 weeks I called RepairsJenny and she said they had no record of receiving them. I promptly gave her the USPS confirmation receipt number. Since I have made 2 calls and gotten voicemail only with no callback and no word. I thought I understood that they would take care of it and send me 3 ESC's or look harder for what I sent them.
So my question is what do you guys think I should do next? I'm a tad frustrated. Thanks, Mike Mueller
Hey guys does anyone have a suggestion of what I can do to get my ESC's back?
I sent in 3 HV80Ice'son October 11th. After 5 weeks I called RepairsJenny and she said they had no record of receiving them. I promptly gave her the USPS confirmation receipt number. Since I have made 2 calls and gotten voicemail only with no callback and no word. I thought I understood that they would take care of it and send me 3 ESC's or look harder for what I sent them.
So my question is what do you guys think I should do next? I'm a tad frustrated. Thanks, Mike Mueller
I have sent documented evidence of the tracking data showing them signing for it but absolute silence.
I understand they have a difficult situation and life goes on but its completely unsatisfactory. Its hard for me to be on the phone from Australia to Kansas as the time zones don't match that well, but I guess that's the next step.
regards
David Leitch
12-01-2011, 01:32 PM
#154
My Feedback: (41)
RE: Castle Creations Phoenix Ice HV... send them in to CC.
That's a problem David. I think their low on inventory. The lady who helped me was Chris and she refered it to Jenny who let me know I will be getting 3 new esc's to replace the lost ones. I think an email communication should do the trick. If not you might want to ask the retail outlet you bought it from to intervene. They have internal reps at CC who can get things done. Good luck with it, Mike
12-01-2011, 02:34 PM
#155
RE: Castle Creations Phoenix Ice HV... send them in to CC.
ORIGINAL: David Leitch
I'm in Australia and face a similar situation. I sent in an HV160 lite unused more than four months ago. I received no ackowledgement. After an additional email was sent I did eventually receive an email response saying they had no record of getting the esc.
I have sent documented evidence of the tracking data showing them signing for it but absolute silence.
I understand they have a difficult situation and life goes on but its completely unsatisfactory. Its hard for me to be on the phone from Australia to Kansas as the time zones don't match that well, but I guess that's the next step.
regards
David Leitch
ORIGINAL: mups53
Hey guys does anyone have a suggestion of what I can do to get my ESC's back?
I sent in 3 HV80Ice's on October 11th. After 5 weeks I called RepairsJenny and she said they had no record of receiving them. I promptly gave her the USPS confirmation receipt number. Since I have made 2 calls and gotten voicemail only with no callback and no word. I thought I understood that they would take care of it and send me 3 ESC's or look harder for what I sent them.
So my question is what do you guys think I should do next? I'm a tad frustrated. Thanks, Mike Mueller
Hey guys does anyone have a suggestion of what I can do to get my ESC's back?
I sent in 3 HV80Ice's on October 11th. After 5 weeks I called RepairsJenny and she said they had no record of receiving them. I promptly gave her the USPS confirmation receipt number. Since I have made 2 calls and gotten voicemail only with no callback and no word. I thought I understood that they would take care of it and send me 3 ESC's or look harder for what I sent them.
So my question is what do you guys think I should do next? I'm a tad frustrated. Thanks, Mike Mueller
I have sent documented evidence of the tracking data showing them signing for it but absolute silence.
I understand they have a difficult situation and life goes on but its completely unsatisfactory. Its hard for me to be on the phone from Australia to Kansas as the time zones don't match that well, but I guess that's the next step.
regards
David Leitch
David....I sent you a PM.
11-17-2013, 06:53 PM
#158
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Join Date: Jan 2002
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Hi Frank,
I have almost a dozen flights using v4.19 and it has been good. Not terribly different but I could push the brake to 40% with a Neu f3a and no screeches. Unfortunately 50% was too high.
Most revisions are small increments so always check the release notes. If you have a setup that works no real need to change.
I have almost a dozen flights using v4.19 and it has been good. Not terribly different but I could push the brake to 40% with a Neu f3a and no screeches. Unfortunately 50% was too high.
Most revisions are small increments so always check the release notes. If you have a setup that works no real need to change.
