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"Xheli.com" got me good

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Old 01-29-2008, 03:32 PM
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Cyclic Hardover
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Default "Xheli.com" got me good

That Airwolf fuselage I ordered a couple weeks ago went off with out a hitch. So I orderd another. Was charged an Extra $30 and they want me to call them on the phone and listen to that stupid song for 45 minutes? Don't think so. They have the same item located in two different sections of the site at two different prices. So the nightmare begins.
Old 01-29-2008, 04:26 PM
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cactus hopper
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Default RE: "Xheli.com" got me good

If it's advertised for $99.99 and it was $99.00 when you clicked on pay now dispute the charges with whoever you paid through.
Old 01-29-2008, 10:38 PM
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dbcisco
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Default RE: "Xheli.com" got me good

I couldn't find a $99 airwolf fuselage on their site, just a $15 one. Where is it hidden?
Old 01-30-2008, 09:30 AM
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Kaelan
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Default RE: "Xheli.com" got me good

if you search for airwolf on their site you'll get 4 hits... 2 are 15... one is 129..and the last one is 99...

if the one you ordered was the 99 dollar one (can't imagine you paid more for the exact same thing at the same site) then they should have honored that price. if they turned around and charged you more after the sale, then I would report them to the BBB as well as dispute the charges with your credit card company.
Old 01-30-2008, 09:41 AM
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Cyclic Hardover
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Default RE: "Xheli.com" got me good

ORIGINAL: dbcisco

I couldn't find a $99 airwolf fuselage on their site, just a $15 one. Where is it hidden?

http://www.xheli.com/air-wolf-carbin-scale.html

http://www.xheli.com/esky-belt-cp-re...ent-parts.html
Old 01-30-2008, 10:21 AM
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Kaelan
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Default RE: "Xheli.com" got me good

I hope you used the free shipping code for xheli... anything over 50 bucks and use the code cjfree2 get it shipped free
Old 01-30-2008, 06:56 PM
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liftvsrotation
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Default RE: "Xheli.com" got me good

wow you actually hear music when you call them? shoot when i call them all it does is ring ring ring and then falls silent. full support my a**.
Old 02-01-2008, 08:28 PM
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nitrostaff1
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Default RE: "Xheli.com" got me good

can u pm me the xheli order# and i will fix it up for u

john
Old 02-02-2008, 09:15 AM
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Cyclic Hardover
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Default RE: "Xheli.com" got me good

Okay, for the record, they took care of it with no problem. (Moderator,Please close?)
Old 02-04-2008, 06:27 AM
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Maldrad
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Default RE: "Xheli.com" got me good

Cyclic Hardover: Glad they took care of it. I am planning on ordering a HB MK2 from them. I was worried when I saw your post! haha
Old 02-04-2008, 09:40 AM
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Cyclic Hardover
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Default RE: "Xheli.com" got me good

Just stay on top of it all. Also make sure you put in the email. As soo as they handle the order, they send you a tracking number
Old 01-15-2010, 05:07 PM
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walford1809
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I am happy you received a good outcome to your problem, I have been trying to weeks to find out when the tail blades for the Mad Hawk 300 or Walkera 180D are due in, but alas, I am not important as no one wishes to answer my questions either by email or telephone. I truly am not happy with this company. I I were to run my company like they run theirs I would not be in business long. It seems the customer means little to them!
Old 01-17-2010, 10:44 AM
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You will have a tough time doing anything with them over the phone. Go too www.rcdiscuss.com, they have SUPER customer service if you use the forums.

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