Exceed RC Support - Nitro Cars Discuss all Nitro Car Support for items purchased or will be purchasing at Exceed RC.

****EXCEED-RC ORDER ISSUE*****

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Old 03-04-2008, 11:38 PM
  #51
Sch270
 
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Default RE: ****EXCEED-RC ORDER ISSUE*****

yhst-14197398381157+10287+bf5f1913b7cea3bcfb09 payed for UPS and was shipped USPS.And was wonding wondering how long it will take to get part.So i can get my car running
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Old 03-05-2008, 11:19 PM
  #52
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USPS is faster to TX. Thanks should get it today or tomorrow.

Andy
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Old 03-06-2008, 09:38 PM
  #53
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Thanks i. Got it Now if i can get this thing running!
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Old 03-07-2008, 01:14 AM
  #54
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Quote:
ORIGINAL: webbl19

what other company do you see that has prices like this that are not the same quailty? there is nothing wrong with HSP cars in the first place. parts will break no matter what brand you have.
thats kind hard for you to say when you own excced and red cat you could get somthing better for the price of them but i am intrested in th 1/10 buggie they have
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Old 04-30-2008, 02:19 PM
  #55
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Andy,
I ordered a 9 tooth clutch bell # 51C00-83008T and was sent a 10 tooth #51C00-83008.
I really wanted the 9 tooth, how do you want to handle the exchange?

Order # 14197398381157+11606+1614c677d88acb8866a4

I have another question, I want to order some replacment parts for the VX 2.1 but I cannot figure out how to enter the part numbers to order.

I would like to order:

Piston, sleeve & pin
S005, S006

Head gasket
S004

Exhaust gasket
S016

Pull starter & one way bearing. Do these parts come as a set?
S022

A clutch bell bearing, spacer & bolt
S012, S013, S014

Hope you can help,
Dusty
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Old 05-01-2008, 06:08 AM
  #56
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Help! Andy.

I ordered an Exceed Forza nitro buggy 1/10 from nitrorcx.com. Some how midway through processing my order the they notified me the "storm blue" buggy went out of stock.

yhst-14197398381157-11843 is my nitrcoRCX order number.

I emailed them back to replace it with the "Storm Red" 1/10 Forza nitro buggy which their website says in stock. They said someone will contact me in 1-2 business days to confirm.
Is it possible you can speed up this process?? I don't know if this can be delayed any longer, i'm too anxious to get this car! lol

Please let me know if you can help out. Thanks.
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Old 05-01-2008, 09:33 AM
  #57
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Ok im not trying to be a pain in the *****. But i notice nitroRCX has certain cars in stock and raidentech doesn't. If they all come from the same supplier, then the storm red isn't in stock either (but it says it is at nitrorcx). I'm really not tryin to wait 4-6weeks for them to restock. Andy let me know my options...looks like i'll have to take the left over colors no one else wants lol
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Old 05-02-2008, 07:57 AM
  #58
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ok dusty,

I'm sending you a new clutch bell and I'll make sure it's 9T. Sorry that we do not have parts for engine for sale now.

Andy
Quote:
ORIGINAL: DustyDoug

Andy,
I ordered a 9 tooth clutch bell # 51C00-83008T and was sent a 10 tooth #51C00-83008.
I really wanted the 9 tooth, how do you want to handle the exchange?

Order # 14197398381157+11606+1614c677d88acb8866a4

I have another question, I want to order some replacment parts for the VX 2.1 but I cannot figure out how to enter the part numbers to order.

I would like to order:

Piston, sleeve & pin
S005, S006

Head gasket
S004

Exhaust gasket
S016

Pull starter & one way bearing. Do these parts come as a set?
S022

A clutch bell bearing, spacer & bolt
S012, S013, S014

Hope you can help,
Dusty
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Old 05-02-2008, 07:58 AM
  #59
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Default RE: ****EXCEED-RC ORDER ISSUE*****

ok I've logged your request to storm red. They should have it go out.

Andy
Quote:
ORIGINAL: stagga

Ok im not trying to be a pain in the *****. But i notice nitroRCX has certain cars in stock and raidentech doesn't. If they all come from the same supplier, then the storm red isn't in stock either (but it says it is at nitrorcx). I'm really not tryin to wait 4-6weeks for them to restock. Andy let me know my options...looks like i'll have to take the left over colors no one else wants lol
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Old 05-02-2008, 08:26 AM
  #60
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Default RE: ****EXCEED-RC ORDER ISSUE*****

andy,
Do you know where I can get replacment parts for the VX .21?
I have not been able to find any/

Dusty
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Old 05-02-2008, 11:42 AM
  #61
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Default RE: ****EXCEED-RC ORDER ISSUE*****

i bought a infinity from wonderhobby.com and they sent me the blue sava nitro truck but it had the body and green wheels and tires from the electric model the dynamite and i was wondering if i had to take it up with them or if you could take care of me?
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Old 05-02-2008, 11:45 AM
  #62
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Default RE: ****EXCEED-RC ORDER ISSUE*****

also i noticed the infinitive says it has ball bearing and the dynamite says it has normal bearings so does that mean my nitro truck has normal bearings in it?
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Old 05-02-2008, 01:41 PM
  #63
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Sorry our pictures are not updated but that is the correct model so you got the correct item.

Andy
Quote:
ORIGINAL: dc419

i bought a infinity from wonderhobby.com and they sent me the blue sava nitro truck but it had the body and green wheels and tires from the electric model the dynamite and i was wondering if i had to take it up with them or if you could take care of me?
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Old 05-02-2008, 01:43 PM
  #64
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Sorry about model are uses ball bearing only and we do not use normal race bearings.

Andy
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ORIGINAL: dc419

also i noticed the infinitive says it has ball bearing and the dynamite says it has normal bearings so does that mean my nitro truck has normal bearings in it?
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Old 05-05-2008, 06:17 AM
  #65
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Andy,

Thanks for putting through my order. I've been tracking the package, i am a little confused on why ups tracking says the package is only 1lbs. I kno the car and the starter kit weigh more than a pound all together. hmmm...sending me an empty box maybe? lolll. [>:]. i kno its not a big deal...just a little odd. i ordered some spare parts from tower...and those few things were 3.1lbs (but should prolly be 1lbs lol) ok, i'll stop actin like a concerned mother n wait till it gets here.
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Old 05-05-2008, 07:11 AM
  #66
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Default RE: ****EXCEED-RC ORDER ISSUE*****

1 lb. was what mine also said as well.
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Old 05-05-2008, 08:24 PM
  #67
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Default RE: ****EXCEED-RC ORDER ISSUE*****

The Ultra 1/10 car I ordered a couple monts ago tracked at 1lb. as well. The weight is just a generic amount. Andy's shops are right in the heart of a UPS main hub at Baldwin Park CA. I imagine that they are servin UPS truckloads of toys being shipped out to all us, and they have a huge account.

It matters not my friend, you will get your stuff in due time, all 3.1 lbs of it.
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Old 05-05-2008, 09:50 PM
  #68
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Default RE: ****EXCEED-RC ORDER ISSUE*****

ight cool. not stressin it. just patiently waiting for the delivery. looks like the parts i ordere from towerhobbies is gonna reach here first. at least i get a lil something to play eith first
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Old 05-07-2008, 09:01 AM
  #69
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Don't worry just wait till you get the package. We put 1lb on all packages.

Andy
Quote:
ORIGINAL: stagga

Andy,

Thanks for putting through my order. I've been tracking the package, i am a little confused on why ups tracking says the package is only 1lbs. I kno the car and the starter kit weigh more than a pound all together. hmmm...sending me an empty box maybe? lolll. [>:]. i kno its not a big deal...just a little odd. i ordered some spare parts from tower...and those few things were 3.1lbs (but should prolly be 1lbs lol) ok, i'll stop actin like a concerned mother n wait till it gets here.
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Old 05-09-2008, 08:45 AM
  #70
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Default RE: ****EXCEED-RC ORDER ISSUE*****

andy do they typically send the starter kit and car together? i just got a call from my courier n it they only asked for an invoice for the starter kit. or maybe they already have one for the car....but it all should have been on the same invoice....anyway, it will be here tomorrow so i'lll find out then
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Old 05-11-2008, 07:44 PM
  #71
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Default RE: ****EXCEED-RC ORDER ISSUE*****

If you got a car and starter kit we always package them together.

Andy
Quote:
ORIGINAL: stagga

andy do they typically send the starter kit and car together? i just got a call from my courier n it they only asked for an invoice for the starter kit. or maybe they already have one for the car....but it all should have been on the same invoice....anyway, it will be here tomorrow so i'lll find out then
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Old 05-23-2008, 12:18 PM
  #72
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Default RE: ****EXCEED-RC ORDER ISSUE*****

i order from nitrorcx last week, until now i don't receive my item. the worst part is im only here at CA, the last time i track my item it was in Pomona CA, and today it was in Houston TX. how did that happen?? if only raidentech has the parts i needed i would not order at nitrorcx but i have no choice. Can you please tell me why did that happen?
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Old 05-23-2008, 05:05 PM
  #73
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Sure I can help. Please let me know your order number from nitrorcx.com

Andy
Quote:
ORIGINAL: stobodort

i order from nitrorcx last week, until now i don't receive my item. the worst part is im only here at CA, the last time i track my item it was in Pomona CA, and today it was in Houston TX. how did that happen?? if only raidentech has the parts i needed i would not order at nitrorcx but i have no choice. Can you please tell me why did that happen?
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Old 06-15-2008, 11:59 AM
  #74
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Why is there so many mess ups with these cars getting delivered. I am glad that i seen this thread because my and my nephew was just about to order a couple buggies but now we are not. Too many people not getting what they ordered or not getting them at all. I have heard that you get what you pay for but this is rediculous.
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Old 06-16-2008, 06:01 PM
  #75
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that's why we have customer service and if things go wrong I'm here to help.

Andy
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