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****EXCEED-RC ORDER ISSUE*****

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Old 10-06-2008, 09:24 PM
  #151
yadac123
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Yes it's best to specify color on the comment box and we'll try our best to get what you ask for.

ANdy
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Old 10-07-2008, 11:58 PM
  #152
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Andy, Thanks for getting back to me so quickly.I sent you another pm about the pull starter on my infinity. Thanks again for the help. Keith
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Old 10-08-2008, 04:54 PM
  #153
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Hi,

I was trying to check on my order but there seems to be some confusion.


I have order 434634 yhst-14197398381157-17152 and it was out of stock so i changed the color to sava blue which was in stock via online chat.

I believe someone was supposed to contact me but I haven't heard anything yet. I thought I would try a post here before I start sending emails or calling.

Thanks,

Egg
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Old 10-08-2008, 08:14 PM
  #154
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Yes we shipped sava blue. http://trkcnfrm1.smi.usps.com/PTSInt...=CP217178135US

Andy
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Old 10-10-2008, 05:34 PM
  #155
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Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

Egg
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Old 10-10-2008, 05:47 PM
  #156
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I love the cherry smell.

Andy
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ORIGINAL: eggman2112

Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

Egg
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Old 10-13-2008, 11:50 AM
  #157
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Andy,
Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
Order #'s: 432415 and 433738
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Old 10-13-2008, 08:11 PM
  #158
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I'm sorry that they are out but you are on the waiting list. Once we have it it will go out ASAP.

Andy
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ORIGINAL: Evil Ernie

Andy,
Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
Order #'s: 432415 and 433738
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Old 10-19-2008, 03:57 PM
  #159
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Andy,
Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?
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Old 10-20-2008, 07:27 PM
  #160
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RMA issued you can send the engine back for replacement.

Andy
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ORIGINAL: Evil Ernie

Andy,
Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?
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Old 10-21-2008, 01:16 PM
  #161
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.
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Old 10-23-2008, 05:57 PM
  #162
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UPS 1ZX03V030393164440

Andy
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ORIGINAL: k_fred

Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.
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Old 11-07-2008, 08:51 PM
  #163
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Default RE: ****EXCEED-RC ORDER ISSUE*****

Any Ideas when they are gonna have the 1/10th Mutant Truggy back?
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Old 11-10-2008, 08:30 PM
  #164
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we have a new shipment due mid or late Nov.

Andy
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Any Ideas when they are gonna have the 1/10th Mutant Truggy back?
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Old 12-09-2008, 05:03 PM
  #165
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Default RE: ****EXCEED-RC ORDER ISSUE*****

do the forza buggys come stock with alumuniam shock towers my e-mail is traxxaslash@hotmail.com
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Old 12-09-2008, 05:12 PM
  #166
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the model number is 51c812
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Old 12-14-2008, 07:32 PM
  #167
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NO sorry it comes with standard shock towers. Not aluminum.

Andy
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Old 12-26-2008, 09:05 AM
  #168
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Default RE: ****EXCEED-RC ORDER ISSUE*****

i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....
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Old 12-29-2008, 06:42 PM
  #169
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Hi Andy.
My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

but therefore i have never replaced and engine so what do i do?
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Old 12-29-2008, 07:14 PM
  #170
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Hey Bruzzer, I dont know what your budget looks like but for $164.99 you can get a Castle Creation Mamba 5700kv on Ebay, hell of a deal. Plus Castle's Customer Service is super nice. They'll help you with any and everything. I'd go for the $20 replacement for the time being, just to have something to run. But save you pennies for the Mamba. You'll thank me later. Plus I'd bet everything I have that it'll out last the EZRun Series on Nitrorcx.
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Old 01-04-2009, 09:01 PM
  #171
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Yes I can if your car comes with missing item. Please let me know the part number and I'll replace them.

Andy
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ORIGINAL: djmextc

i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....
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Old 01-04-2009, 09:03 PM
  #172
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If you get the EZ run you are replacing both motor and ESC and you upgrade to brushless and it's wise to upgrade the battery as well. If $$ is an issue just get the stock ESC and you are back in action.

Andy
Quote:
ORIGINAL: bruzzer

Hi Andy.
My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

but therefore i have never replaced and engine so what do i do?
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Old 01-07-2009, 09:33 PM
  #173
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Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
Thanks,
Brooks
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Old 01-21-2009, 11:47 PM
  #174
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Why cant you get bodys for the Drift Star? Its a great little car but we need more body/extra bodys for these cars.


Angelo
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Old 01-23-2009, 07:58 PM
  #175
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A full refund has been sent back to your card.

Andy
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ORIGINAL: btastet

Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
Thanks,
Brooks
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