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  1. #151

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Yes it's best to specify color on the comment box and we'll try our best to get what you ask for.

    ANdy
    Andy - Official Exceed RC Support Forum Host

  2. #152

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Andy, Thanks for getting back to me so quickly.I sent you another pm about the pull starter on my infinity. Thanks again for the help. Keith

  3. #153

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Hi,

    I was trying to check on my order but there seems to be some confusion.


    I have order 434634 yhst-14197398381157-17152 and it was out of stock so i changed the color to sava blue which was in stock via online chat.

    I believe someone was supposed to contact me but I haven't heard anything yet. I thought I would try a post here before I start sending emails or calling.

    Thanks,

    Egg

  4. #154

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Andy - Official Exceed RC Support Forum Host

  5. #155

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

    I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

    Egg

  6. #156

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    RE: ****EXCEED-RC ORDER ISSUE*****

    I love the cherry smell.

    Andy
    ORIGINAL: eggman2112

    Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

    I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

    Egg
    Andy - Official Exceed RC Support Forum Host

  7. #157
    Evil Ernie's Avatar
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    RE: ****EXCEED-RC ORDER ISSUE*****

    Andy,
    Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
    Order #'s: 432415 and 433738
    \"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.\"

  8. #158

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    RE: ****EXCEED-RC ORDER ISSUE*****

    I'm sorry that they are out but you are on the waiting list. Once we have it it will go out ASAP.

    Andy
    ORIGINAL: Evil Ernie

    Andy,
    Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
    Order #'s: 432415 and 433738
    Andy - Official Exceed RC Support Forum Host

  9. #159
    Evil Ernie's Avatar
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    RE: ****EXCEED-RC ORDER ISSUE*****

    Andy,
    Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?
    \"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.\"

  10. #160

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    RE: ****EXCEED-RC ORDER ISSUE*****

    RMA issued you can send the engine back for replacement.

    Andy
    ORIGINAL: Evil Ernie

    Andy,
    Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?
    Andy - Official Exceed RC Support Forum Host

  11. #161

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.

  12. #162

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    RE: ****EXCEED-RC ORDER ISSUE*****

    UPS 1ZX03V030393164440

    Andy
    ORIGINAL: k_fred

    Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.
    Andy - Official Exceed RC Support Forum Host

  13. #163

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Any Ideas when they are gonna have the 1/10th Mutant Truggy back?

  14. #164

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    RE: ****EXCEED-RC ORDER ISSUE*****

    we have a new shipment due mid or late Nov.

    Andy
    ORIGINAL: elizarraras05

    Any Ideas when they are gonna have the 1/10th Mutant Truggy back?
    Andy - Official Exceed RC Support Forum Host

  15. #165

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    RE: ****EXCEED-RC ORDER ISSUE*****

    do the forza buggys come stock with alumuniam shock towers my e-mail is traxxaslash@hotmail.com

  16. #166

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    RE: ****EXCEED-RC ORDER ISSUE*****

    the model number is 51c812

  17. #167

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    RE: ****EXCEED-RC ORDER ISSUE*****

    NO sorry it comes with standard shock towers. Not aluminum.

    Andy
    Andy - Official Exceed RC Support Forum Host

  18. #168

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    RE: ****EXCEED-RC ORDER ISSUE*****

    i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....

  19. #169

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Hi Andy.
    My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
    http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

    but therefore i have never replaced and engine so what do i do?
    Emaxx with novak 6.5 brushlesss...
    http://drag.t83.net/

  20. #170

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Hey Bruzzer, I dont know what your budget looks like but for $164.99 you can get a Castle Creation Mamba 5700kv on Ebay, hell of a deal. Plus Castle's Customer Service is super nice. They'll help you with any and everything. I'd go for the $20 replacement for the time being, just to have something to run. But save you pennies for the Mamba. You'll thank me later. Plus I'd bet everything I have that it'll out last the EZRun Series on Nitrorcx.

  21. #171

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Yes I can if your car comes with missing item. Please let me know the part number and I'll replace them.

    Andy
    ORIGINAL: djmextc

    i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....
    Andy - Official Exceed RC Support Forum Host

  22. #172

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    RE: ****EXCEED-RC ORDER ISSUE*****

    If you get the EZ run you are replacing both motor and ESC and you upgrade to brushless and it's wise to upgrade the battery as well. If $$ is an issue just get the stock ESC and you are back in action.

    Andy
    ORIGINAL: bruzzer

    Hi Andy.
    My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
    http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

    but therefore i have never replaced and engine so what do i do?
    Andy - Official Exceed RC Support Forum Host

  23. #173

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
    Thanks,
    Brooks

  24. #174

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    RE: ****EXCEED-RC ORDER ISSUE*****

    Why cant you get bodys for the Drift Star? Its a great little car but we need more body/extra bodys for these cars.


    Angelo

  25. #175

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    RE: ****EXCEED-RC ORDER ISSUE*****

    A full refund has been sent back to your card.

    Andy
    ORIGINAL: btastet

    Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
    Thanks,
    Brooks
    Andy - Official Exceed RC Support Forum Host


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