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-   -   ****EXCEED-RC ORDER ISSUE***** (https://www.rcuniverse.com/forum/exceed-rc-support-nitro-cars-472/6987581-%2A%2A%2A%2Aexceed-rc-order-issue%2A%2A%2A%2A%2A.html)

yadac123 10-06-2008 09:24 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Yes it's best to specify color on the comment box and we'll try our best to get what you ask for.

ANdy

Indarican 10-07-2008 11:58 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Andy, Thanks for getting back to me so quickly.I sent you another pm about the pull starter on my infinity. Thanks again for the help. Keith

eggman2112 10-08-2008 04:54 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Hi,

I was trying to check on my order but there seems to be some confusion.


I have order 434634 yhst-14197398381157-17152 and it was out of stock so i changed the color to sava blue which was in stock via online chat.

I believe someone was supposed to contact me but I haven't heard anything yet. I thought I would try a post here before I start sending emails or calling.

Thanks,

Egg

yadac123 10-08-2008 08:14 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Yes we shipped sava blue. http://trkcnfrm1.smi.usps.com/PTSInt...=CP217178135US

Andy

eggman2112 10-10-2008 05:34 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

Egg

yadac123 10-10-2008 05:47 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
I love the cherry smell.

Andy

ORIGINAL: eggman2112

Thanks Andy. I got it today. It looks like a good runner for my first nitro truck.

I still have some bubblegum fuel scent additive left over. Everyone will wonder what's that smell lol

Egg

Evil Ernie 10-13-2008 11:50 AM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Andy,
Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
Order #'s: 432415 and 433738

yadac123 10-13-2008 08:11 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
I'm sorry that they are out but you are on the waiting list. Once we have it it will go out ASAP.

Andy

ORIGINAL: Evil Ernie

Andy,
Whats the deal on the backordered diff gearsets? We've had two on BO for a month now.
Order #'s: 432415 and 433738

Evil Ernie 10-19-2008 03:57 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Andy,
Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?

yadac123 10-20-2008 07:27 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
RMA issued you can send the engine back for replacement.

Andy

ORIGINAL: Evil Ernie

Andy,
Can you check to see if order #428109 is still under warranty? I've discovered a cracked engine block. I thought it was just two missing screws on the pullstarted, but after pulling that off and the backingplate (which was leaking), I discovered a sheared engine mount screw (vehicle right rear), and a crack in the engine frontside right along the crankcase. If this order# is still under warranty, can we get the engine replaced?

k_fred 10-21-2008 01:16 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.

yadac123 10-23-2008 05:57 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
UPS 1ZX03V030393164440

Andy

ORIGINAL: k_fred

Hey, I was just wondering when order number yhst-14197398381157-18232 will ship. I am highly anticipating the part arrivals, and am hoping they will arrive by this Saturday. Thanks.

elizarraras05 11-07-2008 08:51 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Any Ideas when they are gonna have the 1/10th Mutant Truggy back?

yadac123 11-10-2008 08:30 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
we have a new shipment due mid or late Nov.

Andy

ORIGINAL: elizarraras05

Any Ideas when they are gonna have the 1/10th Mutant Truggy back?

terry14 12-09-2008 05:03 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
do the forza buggys come stock with alumuniam shock towers my e-mail is [email protected]

terry14 12-09-2008 05:12 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
the model number is 51c812

yadac123 12-14-2008 07:32 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
NO sorry it comes with standard shock towers. Not aluminum.

Andy

djmextc 12-26-2008 09:05 AM

RE: ****EXCEED-RC ORDER ISSUE*****
 
i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....

bruzzer 12-29-2008 06:42 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Hi Andy.
My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

but therefore i have never replaced and engine so what do i do?

joeyhatch11 12-29-2008 07:14 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Hey Bruzzer, I dont know what your budget looks like but for $164.99 you can get a Castle Creation Mamba 5700kv on Ebay, hell of a deal. Plus Castle's Customer Service is super nice. They'll help you with any and everything. I'd go for the $20 replacement for the time being, just to have something to run. But save you pennies for the Mamba. You'll thank me later. Plus I'd bet everything I have that it'll out last the EZRun Series on Nitrorcx.

yadac123 01-04-2009 09:01 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Yes I can if your car comes with missing item. Please let me know the part number and I'll replace them.

Andy

ORIGINAL: djmextc

i just got my exceed rc hyperspeed nitro buggy when i noticed there was some pieces missing from my throttle linkage. is there anything you can do for me i already orded a new one but is there anything you guys can do for me this sort of thing should not happen but its understandable..my oredr # for the buggy is yhst-14197398381157-23262 thank you.....

yadac123 01-04-2009 09:03 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
If you get the EZ run you are replacing both motor and ESC and you upgrade to brushless and it's wise to upgrade the battery as well. If $$ is an issue just get the stock ESC and you are back in action.

Andy

ORIGINAL: bruzzer

Hi Andy.
My old esc broke on my exceed-rc drifstar so i was wondering whenever i should get the replacment esc heres the link :
http://www.nitrorcx.com/51c00-03018.html or should i get the http://www.nitrorcx.com/ezrun-brushless-combo-set.html the combo

but therefore i have never replaced and engine so what do i do?

btastet 01-07-2009 09:33 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
Thanks,
Brooks

esmoglo 01-21-2009 11:47 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
Why cant you get bodys for the Drift Star? Its a great little car but we need more body/extra bodys for these cars.


Angelo

yadac123 01-23-2009 07:58 PM

RE: ****EXCEED-RC ORDER ISSUE*****
 
A full refund has been sent back to your card.

Andy

ORIGINAL: btastet

Andy I am so angry.I ordered my buggy from Nitro RCX. It is for my son's birthday on Friday 01/09/09. After billing my credit card and issuing me a confirmation and tracking number, they informed me that the buggy is out of stock. When I ordered it was in stock. Now I am stuck w/o a birthday gift. My order number is (yhst-14197398381157-24447). I would like a replacement to be shipped overnight to make it in time for his b-day.
Thanks,
Brooks


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