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being charged for enhancements without sellecting them

Old 12-10-2010, 12:58 PM
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Tipover
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Default being charged for enhancements without sellecting them

I got booted off site mid way through posting my ad, then after reviving it, it says I owe for enhancements? I've now canceled the ad, but my account still shows I'm being billed for enhancements. This is the second time this has happened to me while attempting to place a free market place ad. What am I doing wrong?

Thanks for any help.

Kevin
Old 12-10-2010, 01:06 PM
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Default RE: being charged for enhancements without sellecting them

It appears you were charged for 3 of the photos you uploaded, though your account level allows 6 free per ad. This may be a one time occurance, or a bug introduced with the site migration. I will report it to our developer for investigation.

I have credited your account the enhancement fee. Please feel free to revive your ad. And, let me know if you are charged again so I can credit your account as appropriate.
Old 12-10-2010, 01:26 PM
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Default RE: being charged for enhancements without sellecting them

John,

Thanks for fixing that so fast. Much appreciated.

Kevin
Old 12-10-2010, 01:51 PM
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Default RE: being charged for enhancements without sellecting them

Relisting seems to have worked, except now the photo's do not enlarge when I click on them. Oh well []

Kevin
Old 12-10-2010, 02:01 PM
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Default RE: being charged for enhancements without sellecting them

Kevin,
Do me a favor please. Edit your ad, delete the existing photos, then upload the photos again, but make sure you have renamed them before hand so they will appear to the system as new files. Let me know what happens.

Thank you
Old 12-10-2010, 02:35 PM
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Default RE: being charged for enhancements without sellecting them

John, Tried it but they still will not enlarge for me.

Kevin

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