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HPP-22 Runtime error (Answer from Hitec)

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Old 08-23-2011, 03:15 AM
  #1  
gblair
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Default HPP-22 Runtime error (Answer from Hitec)

Hi all,

I was running ver 1.04 of the HPP-22 program without a problem. I uninstalled it using the uninstall file in the Hitec directory and then installed the latest version v1.11.

Now as soon as I start the HP-22 program I get a Run-time error "6':Overflow.

I am running Windows 7 Ultimate 64 with UAC switched off.

I have tried uninstalling V1.11 and reinstalling V1.04, that does not work. Also tried resinstalling V1.11 but the same problem persists.

It doesnt matter whether I have the HPP-22 plugged in before starting the software or not, same result.

Can anyone help?

Many thanks

Gordon

Old 08-23-2011, 04:15 AM
  #2  
A.T.
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Default RE: HPP-22 Runtime error (Answer from Hitec)


ORIGINAL: gblair Hi all, I was running ver 1.04 of the HPP-22 program without a problem. I uninstalled it using the uninstall file in the Hitec directory and then installed the latest version v1.11. Now as soon as I start the HP-22 program I get a Run-time error "6':Overflow.
I am running Windows 7 Ultimate 64 with UAC switched off. I have tried uninstalling V1.11 and reinstalling V1.04, that does not work. Also tried resinstalling V1.11 but the same problem persists. It doesnt matter whether I have the HPP-22 plugged in before starting the software or not, same result. Can anyone help? Many thanks Gordon
Try again tomorrow - Korean USP presently showing "data overload" - normalisation at midnight, Seoul Kr time = at least another three hours.

Alan T.
Old 08-24-2011, 09:03 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Hi Alan,

I dont understand you, can you please explain?

Anyone else have a solution?

Thanks

Gordon
Old 08-24-2011, 10:08 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

A.T was right
i download the program uninstalled the old one and it runs perfectly
ilan
thanks A.T
Old 08-24-2011, 10:23 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

I downloaded again, but problem persists???
Old 08-24-2011, 10:32 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

OK this is new for me
after uninstall the old program go to the program files make sure the file hitecrcd is no longer there and restart your computer.
go and download the new program and unstall it do not connect the hpp-22 yet and let me know
ilan
Old 08-24-2011, 10:34 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

please give me your e-mail i will send you the new program
ilan
Old 08-24-2011, 10:46 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

I tried my HPP-22 for the SPECTRA and also having the "a runtime error '5' invalid procedure call or argument" problem.

Learned from this:
http://www.rcgroups.com/forums/showthread.php?t=1324426

This time, I uninstall my HPP-22. Then delete the directory in:
(if you are running Windows 7 32bit)
C:\Users\<username>\AppData\Local\VirtualStore\Pro gram Files\Hitecrcd
OR
(if u are running Windows 7 64bit)
C:\Users\<username>\AppData\Local\VirtualStore\Pro gram Files (x86)\Hitecrcd

After than, install the HPP-22 software in Administrator mode.
Now, the "a runtime error '5' invalid procedure call or argument" problem disappeared!
Problem Solve!
Old 08-24-2011, 10:56 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Hi ilan,

I have tried your advice, but I do not have Hitecrcd directory at C:\Users\<username>\AppData\Local\VirtualStore\Pro gram Files (x86)\Hitecrcd

maybe thats the problem??

My email address is gblair(at)global.co.za

Thanks

Gordon
Old 08-24-2011, 11:05 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

this is good if no directory found after uninstalling now download the program an run it as administrator(righr click) it must run
ilan
Old 08-24-2011, 11:07 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

i am sending the file now to you
ilan
Old 08-24-2011, 12:36 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Hi iLan,

Thanks for the file.

Maybe I did not make myself clear, the program installs ok. It is when I attempt to run the program that I get the error.

Still does the same.

Thanks

Gordon

Old 08-24-2011, 02:48 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Are you running the program as Administrator?
Old 08-24-2011, 10:13 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

I have User Account Control switched off AND I am running the program as "Administrator"
Old 08-25-2011, 07:09 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

run the program as admin (right click at the exe file) "run as"
ilan
Old 08-25-2011, 09:31 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Doing all of this guys, but problem persists!!!
Old 08-26-2011, 12:05 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

hi
try anothe computer if u have one and contact hitec about it
sorry it didn't work out
ilan
Old 09-02-2011, 06:15 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Same issues here with my update. Any resolve?
Old 09-02-2011, 11:29 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

I sent an email to Hitec support and received the following answer:


Thank you for choosing Hitec products. The v1.11 has a bug in it that does not allow it to run properly. We have placed a link to version 1.10 back on our website for the time being until the bug has been fixed. We apologize for the inconvenience.



Thank you,



Billy Tompkins

Customer Service Rep.

Hitec RCD, LLC

Multiplex USA

Phone (858) 748- 8440

Fax (858) 859-2618

12115 Paine St.

Poway CA, 92064



Old 09-03-2011, 08:03 AM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Great - Went back to 1.10 last night and all is well!
Old 09-03-2011, 03:33 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)




Odd that only a few have problems, must be the PC set up. My setup works well with V1.11,1, so have not tried the following whichmay be of interest..
"Here Is How To Fix RunTime Error by "TestUser01 "
"I originally posted this in the Hitec forum and have been asked to post it here. The error type and the fact that the HPP-22 software would not see my A9 ( errorcode ) but would see my receiver led me to think that there was a configuration file issue. And there is. It may be related to the unpacker ( embedded Windows zip ) not unzipping the file correctly ( due to file embedding ) or just a corrupted file or the file saved with the wrong type when it was saved to the install package ( by Hitec programmers ).

The problem is with the file name Inet_Product_Version.txt. The file is not using the proper EOL/NL/CR whatever you wish to call it at the end of each line. Therefore all lines run together to make one long line instead of 10 short lines.

Here is how the file should look ...

0/1.11.1/7/0/HPP-22/
1/1/OPTIC6SPORT/
2/1/OPTIC6SPORT 2.4/
3/10/AURORA9/
4/201/SPECTRA 2.4/
5/100/OPTIMA 2.4/
6/1/AGGRESSOR SRX PRO/
7/1/HTS-SS/
8/1/HTS-Navi/
9/3/HTS-Navi_SPECTRA 2.4/


The file is located in C:\Program Files\Hitecrcd\HPP-22\Updata. ( or whatever drive you installed it onto )

Position at the appropriate place in the file and press the enter key. You will end up with a file looking like the above. You will now be able to use the 1.11.1 version.

The first line contains the version number of the current installed release. When you start the HPP-22 software, this file is read and the first line is what determines if you see the message that a later version is available. If you have a copy of the previous file, you can edit it and change the version level, save the file and copy it to the correct sub-directory. "

Alan T.

later a further Q&A by "TestUser01 "
Q. I opened my file and it looked exactly as you have shown below. I didn't touch it. Perhaps it is your machine with the issue?
A. "Could well be. However, this version of the HPP-22 software is the only one that I get the runtime error on. I am using the same Windows unpacker also. As well, I have downloaded the version on several different days. I take it that you are getting the run-time error also?
Edit your file in Notepad and save it. Then copy over to sub-directory. Also be sure to not use the Windows uninstaller but the one that is in the HPP-22 folder. "

Old 09-04-2011, 06:42 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Nail hit on the head A.T.

I reformatted mine and all is well.
Old 10-16-2011, 05:06 PM
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Default RE: HPP-22 Runtime error (Answer from Hitec)

Alan,
Solved my problem, also.
Long live RC Universe and all its great people!!!
Thanks,
KW_Counter

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