Posted add by mistake
#1
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My Feedback: (61)
Join Date: Oct 2004
Location: Niceville , FL
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Posted add by mistake
I accidentally posted an add that cost me $15.00. I do not know how it happened or what button I pressed wrong. I canceled the add immediately but was still charged the $15. Can you please refund the charge? Thank you.
I would also like to downgrade my membership to basic. So this does not happen again. Thank you!
I would also like to downgrade my membership to basic. So this does not happen again. Thank you!
#2
Community Moderators
My Feedback: (42)
RE: Posted add by mistake
Please note that all fees are clearly detailed at the bottom of Step 5 for your review prior to submitting an ad. If you see a fee you did not intend, you must corrected it before clicking Submit.
I have submitted a refund request to our controller. Once it is complete, we can downgrade your account. Please do not downgrade your account until the refund is completed.
I have submitted a refund request to our controller. Once it is complete, we can downgrade your account. Please do not downgrade your account until the refund is completed.
#7
My Feedback: (158)
RE: Posted add by mistake
John,
I did the same thing as this OP, you didn't reply to my email
Must have been a mistake thenm I never intended to ckeck that dot., I deleted the ad after I sent you the measage,, how do I get me account credited? I now says I owe $16.50..
Thanks,, Tom
I did the same thing as this OP, you didn't reply to my email
Must have been a mistake thenm I never intended to ckeck that dot., I deleted the ad after I sent you the measage,, how do I get me account credited? I now says I owe $16.50..
Thanks,, Tom
#9
My Feedback: (158)
RE: Posted add by mistake
John,
thanks again.
I did notice something strange when I re listed the ad.
When I got to the part where you select "proseller" or "personal use" the dot for proseller was already selected. Now it seams to me I've always had to select one or the other, If I moved past that page without selecting it would prompt me to select it before I could move to the next page. It was never already filled in before this week. I did go to my settings and change my default to choose "personal use" in future ads, somehow it was set at "proseller".
Now, today, when I go to that page it isn't filled in,, odd?
thanks again.
I did notice something strange when I re listed the ad.
When I got to the part where you select "proseller" or "personal use" the dot for proseller was already selected. Now it seams to me I've always had to select one or the other, If I moved past that page without selecting it would prompt me to select it before I could move to the next page. It was never already filled in before this week. I did go to my settings and change my default to choose "personal use" in future ads, somehow it was set at "proseller".
Now, today, when I go to that page it isn't filled in,, odd?
#10
Community Moderators
My Feedback: (42)
RE: Posted add by mistake
If ProSeller is selected as the default preference, then it will be pre-selected when you create an ad. Otherwise, there are no options pre-selected. How your account was set to ProSeller is up for question. There's nothing in your account to indicate someone on our side set that option in your accout. Perhaps you accidently selected it when updating some other options in your account?