Kudos to Agape Racing and Hobby
07-05-2010, 01:42 AM
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Kudos to Agape Racing and Hobby
I thought I would give a shout out to Jim at Agape Racing and Hobby. Last year I bought an XYZ 26 from him.
From the very start the engine just wasn't right. I contacted Jim and he said I should send it back to him. He
worked on it and sent it back saying he thought it was OK now. I flew it some but it still wasn't right. I contacted
him again and he sent me a replacement Rcexl ignition free of charge. That helped some, but the engine continued
to get worse and worse. I contacted Jim and again (now more than a year later) and he told me to send it to him
again. Long story short he spent considerable time trying to repair my engine with no success. He resolved the
problem by sending me a new engine. Which runs perfectly! To say that I am impressed with Jim and his service
would be a great understatement. It is refreshing to come across someone who understands what customer service
really means. You can be sure I will buy from Jim again. I highly recommend his honesty and his dedication to
customer service. Thanks again Jim!
Steve
From the very start the engine just wasn't right. I contacted Jim and he said I should send it back to him. He
worked on it and sent it back saying he thought it was OK now. I flew it some but it still wasn't right. I contacted
him again and he sent me a replacement Rcexl ignition free of charge. That helped some, but the engine continued
to get worse and worse. I contacted Jim and again (now more than a year later) and he told me to send it to him
again. Long story short he spent considerable time trying to repair my engine with no success. He resolved the
problem by sending me a new engine. Which runs perfectly! To say that I am impressed with Jim and his service
would be a great understatement. It is refreshing to come across someone who understands what customer service
really means. You can be sure I will buy from Jim again. I highly recommend his honesty and his dedication to
customer service. Thanks again Jim!
Steve
07-05-2010, 12:28 PM
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RE: Kudos to Agape Racing and Hobby
ORIGINAL: flyathome
I thought I would give a shout out to Jim at Agape Racing and Hobby. Last year I bought an XYZ 26 from him.
From the very start the engine just wasn't right. I contacted Jim and he said I should send it back to him. He
worked on it and sent it back saying he thought it was OK now. I flew it some but it still wasn't right. I contacted
him again and he sent me a replacement Rcexl ignition free of charge. That helped some, but the engine continued
to get worse and worse. I contacted Jim and again (now more than a year later) and he told me to send it to him
again. Long story short he spent considerable time trying to repair my engine with no success. He resolved the
problem by sending me a new engine. Which runs perfectly! To say that I am impressed with Jim and his service
would be a great understatement. It is refreshing to come across someone who understands what customer service
really means. You can be sure I will buy from Jim again. I highly recommend his honesty and his dedication to
customer service. Thanks again Jim!
Steve
I thought I would give a shout out to Jim at Agape Racing and Hobby. Last year I bought an XYZ 26 from him.
From the very start the engine just wasn't right. I contacted Jim and he said I should send it back to him. He
worked on it and sent it back saying he thought it was OK now. I flew it some but it still wasn't right. I contacted
him again and he sent me a replacement Rcexl ignition free of charge. That helped some, but the engine continued
to get worse and worse. I contacted Jim and again (now more than a year later) and he told me to send it to him
again. Long story short he spent considerable time trying to repair my engine with no success. He resolved the
problem by sending me a new engine. Which runs perfectly! To say that I am impressed with Jim and his service
would be a great understatement. It is refreshing to come across someone who understands what customer service
really means. You can be sure I will buy from Jim again. I highly recommend his honesty and his dedication to
customer service. Thanks again Jim!
Steve
07-05-2010, 12:37 PM
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RE: Kudos to Agape Racing and Hobby
My XYZ50 is running like a Rolex. Lost the Walbro and carb isolation block after a crash in a swamp. Engine was submerged over night. Got the parts I needed (carb, block, bolts, gaskets) from Jim at a very fair price and timely. Thanks Jim.
