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Issues or questions with the April 18, 2017 RCU Software update? Post here!

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Old 04-17-2017, 01:56 PM
  #1
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Default Issues or questions with the April 18, 2017 RCU Software update? Post here!

Hi all,

Please use this thread to report issues or ask questions about this update. If we have bigger bugs we can break them out into their own threads if they become persistent.

We expect to resolve most issue on the day of the update.

Thank you,

Paul
Community Manager
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Old 04-17-2017, 04:57 PM
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Ibobi and myself will be here all day to handle any problems that may arise from the software change. So please don't hesitate to post them.

Ken
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Old 04-18-2017, 07:31 AM
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Has the update already happened or will it be done later today yet?
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Old 04-18-2017, 08:06 AM
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It's already happened, to the best of my knowledge

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Old 04-18-2017, 08:29 AM
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Hasn't happened quite yet, the forums will definitely look a tad different. Should happen around lunchtime, Pacific.
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Old 04-18-2017, 08:49 AM
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Forum Search function comes up with error for the last week or so.
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Old 04-18-2017, 08:50 AM
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Forum Search function comes up with error for the last week or so: Oops! An error occurred: unknown local index 'ForumDelta' in search request
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Old 04-18-2017, 10:24 AM
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We will be moving to a new version of search when the update happens.
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Old 04-18-2017, 01:40 PM
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Where have all the pics and links gone?

Don't see anything or any explanation of what's happening or how to access them.

What am I missing??
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Old 04-18-2017, 01:44 PM
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All the pictures will be coming day within 2 days. We are in progress, there are 20 million of them and unfortunately it will take a day or so to update.
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Old 04-18-2017, 01:50 PM
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What happened to the "new subscribed thread posts" link? There was a link that showed only your subscribed threads that had new posts and it was on the header but now it's gone, or is that now the "User CP" link? Seems to perform the same function?
Thanks,
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Old 04-18-2017, 02:00 PM
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Quote:
Originally Posted by flyinwalenda View Post
What happened to the "new subscribed thread posts" link? There was a link that showed only your subscribed threads that had new posts and it was on the header but now it's gone, or is that now the "User CP" link? Seems to perform the same function?
Thanks,
That can now be found under "User CP". For more information, see this thread:
New RCU Functionality Guide
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Old 04-18-2017, 03:10 PM
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Thanks!
I like the look of the new site. Layout is good and the choice of colors,font ,etc..is easy on the eyes !
Good job !
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Old 04-19-2017, 04:43 AM
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The site has been inaccessible for me for the last couple days. Browser brings up a black page. Reloading the page didn't do anything.

Also having problems with the sub forums still showing up after minimizing them. I've reset my cookies and re-minimized them 3 times during the same session.

Last edited by 1QwkSport2.5r; 04-19-2017 at 04:51 AM.
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Old 04-19-2017, 08:01 AM
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Quote:
Originally Posted by 1QwkSport2.5r View Post
The site has been inaccessible for me for the last couple days. Browser brings up a black page. Reloading the page didn't do anything.

Also having problems with the sub forums still showing up after minimizing them. I've reset my cookies and re-minimized them 3 times during the same session.
I have the "not staying collapsed" problem, too. That will be reported.

It would appear that you are now able to access the site, since you are posting? There was a bug on the site Monday that was stopping access from everyone and it was down for several hours Tuesday while we upgraded.
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Old 04-19-2017, 09:09 AM
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Quote:
Originally Posted by IBJoel View Post
I have the "not staying collapsed" problem, too. That will be reported.

It would appear that you are now able to access the site, since you are posting? There was a bug on the site Monday that was stopping access from everyone and it was down for several hours Tuesday while we upgraded.
It took clearing my cache and cookies three times to access it today. I was unable to access the site from the time of my last post yesterday until this morning. It seems to be working okay now. The subforum collapsing still isn't working.
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Old 04-19-2017, 03:20 PM
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Where is the "Show Forum Read" button?
Thanks

NEVER MIND I FOUND IT.

Last edited by Maylon; 04-19-2017 at 03:31 PM.
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Old 04-19-2017, 04:49 PM
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IE should be fixed now -- please try.
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Old 04-20-2017, 02:32 AM
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Ad Choice ads are extra annoying being within the posts, I doubt you're going to remove them,, but can you at least add some spaces between the last text line in the post and the ad.
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Old 04-20-2017, 03:45 AM
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Quick Reply Problem

I've used the "Quick Reply" at the end of a thread a few times and so far it's been hit and miss. Sometimes after hitting "Post Quick Reply" the box remains with my printed text but it does not appear as a post in the thread. If I manually reload or back out then back in and view the thread again the post is there.
Other times the post appears in the thread as it should .

Last edited by flyinwalenda; 04-20-2017 at 03:48 AM.
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Old 04-20-2017, 08:14 AM
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I made several deletions in the Club Saito forum in Glow Engines. This changed the message order for that page, which shows up as 1343 on my browser. Now I can't advance to page 1344 which is the last page of that long thread. I'm stuck on the next to last page- 1343.
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Old 04-20-2017, 08:26 AM
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Quote:
Originally Posted by blw View Post
I made several deletions in the Club Saito forum in Glow Engines. This changed the message order for that page, which shows up as 1343 on my browser. Now I can't advance to page 1344 which is the last page of that long thread. I'm stuck on the next to last page- 1343.
Can you link to the thread in question? It may be a site cache issue, I'll investigate.
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Old 04-20-2017, 10:46 AM
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I can't log MS EDGE HELP
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Old 04-20-2017, 10:55 AM
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Quote:
Originally Posted by tothemax View Post
I can't log MS EDGE HELP
Do you mean you can't log in on the Edge browser? Can you post screenshots of what you're seeing when attempting that?
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Old 04-20-2017, 11:29 AM
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yes ,I cannot log in with the edge browser. When I try it sends me to this page
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