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Old 01-30-2017, 01:36 PM
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catboater
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Default Desert Aircraft

What is up with DA lately?
They don't answer the phone and they won't call you back.
Are they still in business?
Old 01-31-2017, 09:42 AM
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cantw8tofly
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I am having the same problem. How long have you been trying to reach them?
Old 01-31-2017, 11:45 AM
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Over a week now.
Surprised that they'd let their customer service slide like this.
Old 01-31-2017, 03:40 PM
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They have to have taken a huge hit in there business with motors like the DLE's RCGF and EME etc etc
there is a lot of people that would have bought DA motors just a few years ago that instead bought one of the more popular Chinese made engines, we've seen the same thing happen with some of the more popular RC plane manufacturers like Aeroworks.
Old 01-31-2017, 04:19 PM
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They finally answered the phone. The explanation was only, " We're really busy" ��
Old 01-31-2017, 05:22 PM
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cantw8tofly
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I also got them to finally answer the phone today after trying for a while. The stuff i ordered last week is finally shipping today.

Not pleased.
Old 03-13-2017, 03:43 PM
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EddieDean
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I shipped them a DA-50 for service 4 weeks ago and have called twice in past 2 weeks with no answer. Now their answering machine is full and will not accept anymore messages. Hope the reason is they are very busy.
Old 03-15-2017, 03:54 PM
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tailskid
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I wonder if the upcoming Toledo Show has anything to do with that?......I also heard via the Internet....Hobby Barn is closing - that will hurt!
Old 03-15-2017, 04:24 PM
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Desert Aircraft answered the phone yesterday morning. They have received my engine but are very busy and have not gotten to it yet. That's O.K. because when I do get it back I know the work will have been done properly.
Old 03-20-2017, 11:47 AM
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av8tor1977
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Hobby Barn is closing again?? BUMMER! That will be the last hobby shop in Tucson gone then. Oh there's still one or two others, but they only cater to the car guys.

Thanks internet.

AV8TOR
Old 03-20-2017, 03:07 PM
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tailskid
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And you guys have a fairly large modeling community....as well as the fact Tuscon isn't that large!

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