Kudos to Jtec
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Join Date: Dec 2007
Location: Fort McMurray,
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Kudos to Jtec
I was ordering a muffler from Jtec for a Reactor I have on order when I mentioned I may have to order a custom muffler for a new engine I bouight. I had ordered a muffler for it a few weeks back from Jtec, that according to the information I had should have fit perfectly. As it turned out, it bolted on OK, but did not fit as it should due to some other differences in the engine. Al was curious and I sent him some pictures of it with the markings I had made with measurements that would make it fit perfect. He emailed me back and asked that I send the muffler I bought back, and he would make me a new one to my specs. I was more than willing to pay extra for the custom work, but Al declined. Not only is this kind on his part and excellent service, and what I didn't realize at the time was, it is Columbus day down there and he was doing this on a holiday. The way some busnesses in this hobby step up to the plate to help out ceases to astound me. Sometime I wonder how they can survive in todays economy with this kind of generousity. Sometimes a thank you just doesn't seem to go far enough...